Hypercare/RA Flex Team
The Hypercare/RA Flex Team is a group of experienced, dedicated research administrators with extensive expertise in Oracle, UCPath, and Kuali Research. We provide flexible, plug-and-play research administration support during staff vacancies, leaves of absence, and peak workload periods, helping departments maintain seamless operations and exceptional service to their PIs.
Why Choose the Hypercare/RA Flex Team?
Our experienced team can quickly integrate into your operations, providing reliable support when you need it most while maintaining the high level of service your investigators and departments expect.Benefits of Support
- Maintains continuity for PIs and departments, preserving trusted relationships and ensuring uninterrupted portfolio management.
- Supports timely fund management and reconciliation, reducing financial risk and preventing costly downstream cleanup efforts.
- Delivers consistent, high-quality service, strengthening operational effectiveness and supporting research success.
- Leverages extensive UC San Diego systems knowledge and institutional expertise, requiring minimal onboarding and allowing for rapid deployment.
Hypercare/RA Flex-Team Support Request
Complete our simple intake form and we'll handle the rest!
Pre-Award Services
Our team offers expert Proposal support. We look forward to assisting you with your Pre-Award needs!
Services
Pre-award Backfill Support
Temporary pre-award research administration support to ensure continuity of proposal preparation and submission activities during staffing shortages, transitions, or periods of high proposal volume and critical sponsor deadlines.
Post-award Backfill Support
Temporary post-award fund management coverage during staff leave, vacancies, or transitions to ensure continuity of portfolio management and minimize disruption to departmental operations.
- Post-award Backfill Support
- Portfolio Reconciliation Support
- Project-Specific Reconciliation Support
- Additional Services
- Leadership-Driven Projects
Portfolio Reconciliation Support
A comprehensive review of a PI’s entire portfolio, including:
- Cleanup of expired awards
- Resolution of default and other portfolio variances
- Verification of key personnel effort & personnel funding
- Transaction review
- Submission of outstanding financial reports
Project-Specific Reconciliation Support
A targeted reconciliation of a single complex award or project (e.g., P01s, T32s, U01s, etc), utilizing the same detailed review methodology as a full portfolio reconciliation to identify and address compliance and financial issues.
- Review of complex award or project (e.g., P01, T32, U01)
- Resolution of default and other project variances
- Verification of key personnel effort & personnel funding
- Transaction review
Leadership-Driven Projects
Strategic, high-priority support directed by leadership to address urgent financial, operational, or compliance needs. Projects may include:
- Default and deficit remediation
- Large-scale financial cleanups
- Compliance initiatives
- Operational improvement projects
- Targeted financial analysis
Additional Services
Unit-driven financial and administrative support for specialized projects, including:
- Default analysis
- GL-PPM realignment
- No-project transaction cleanup
- Oracle project role updates
- Workflow assessments
- Training
FAQ's
Who is the Hypercare/RA Flex Team and how can this team support my department?
What services does this team provide?
Leveraging extensive familiarity with institutional systems like Oracle, UCPath, Kuali Research, and PIPER, the team minimizes onboarding time while offering comprehensive pre-award proposal prep, post-award fund administration, targeted or portfolio-wide financial reconciliations, and leadership-directed compliance and deficit cleanup initiatives.
See the Services section above for additional details.
Are there costs associated with these services?
Is this support tailored for my unit/department?
How does the billing process work?
How do I request support or get more information?
- Submit a request: Complete our Hypercare/RA Flex Team Intake Form
- Pre-Award Request Form Link and How to Video
- Questions: Contact the team directly at FlexRATeam@ucsd.edu
Does the Flex Team have access to transact for my department?
Our team has extensive transactional expertise in UCPath, Kuali, and Oracle. Once the scope of services has been finalized, we will facilitate any required system access requests to support the agreed-upon work.