ShipIt

ShipIt supports:

• Non-hazardous domestic shipments
• International shipments containing non-technical documents

ShipIt cannot be used for:

• Hazardous materials shipments
• International shipments containing technical documents

To access ShipIt, you must:

• Be an active UC San Diego employee or sponsored affiliate
• Have the Campus Shipper role assigned through the Business User Management Tool (BUMT)

If you believe you should have access, contact your department administrator or Outbound Shipping via Services & Support for assistance.

ShipIt works with most modern web browsers, including:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Contact Outbound Shipping via Services & Support for assistance with ShipIt or urgent shipments.

For urgent shipment assistance, contact Outbound Shipping:

• Email: outboundshipping@ucsd.edu
• Phone: 858-534-5737
• Hours: Monday - Friday, 6:00 a.m. - 3:30 p.m.

For general assistance please submit a ticket to Outbound Shipping via Services & Support.

To void a shipment:

1. Open the Reports tab.
2. Select My Shipments.
3. Locate the shipment.
4. Select the envelope icon to void the shipment.

Note: Shipments can only be voided on the same business day before 5:00 p.m.

You can add recipients while creating a shipment. Before selecting Ship, check the box labeled Add to personal Address Book. The recipient information will then be saved for future use.

To use third-party billing:

1. Select Third Party Billing from the Payment Terms menu.
2. Select Provide Third Party Billing Info.
3. Enter the account information.
4. Save the billing details.

Note: The Rate Shop feature is unavailable for third-party billing because ShipIt cannot access external account rates. You must manually select the carrier and shipping service before submitting the shipment.

To filter shipment results:

1. Open the My Shipments report.
2. Select the filter icon.
3. Choose a filter category from the drop-down menu.
4. Add additional filters if needed.
5. Select Apply Filters.

To reprint a label:

1. Open the Reports tab.
2. Select My Shipments.
3. Locate the shipment.
4. Select the printer icon next to the shipment.

Note: Labels can only be reprinted on the same business day before 5:00 p.m. Shipments created after end-of-day processing may still be shipped.

Yes. The My Shipments report includes shipment details such as:

• Estimated shipping cost
• Carrier information
• Shipment history

• Address Book: Contains addresses you manually saved for future use.
• My Shipment Contacts: Displays recipients from previous shipments.

Both options can automatically populate recipient information during shipment processing.

Outbound Shipping may be able to assist in limited situations.

No. If you need someone to send a shipment back to you, contact Outbound Shipping via Services & Support to discuss available options.

This issue is typically caused by a browser compatibility problem. If you are using Internet Explorer:

1. Open Tools.
2. Select Compatibility View Settings.
3. Add: proshipservices.com

Using a modern browser such as Chrome or Edge is recommended.

The blue question mark icons provide additional help text and guidance related to specific fields within ShipIt.

The address validation feature is disabled because shipping systems may not accurately recognize university and research facility addresses.

Always confirm the recipient’s address before submitting a shipment.

The Load feature retrieves shipments that are pending completion. This allows:

• Outbound Shipping to complete shipments on behalf of a campus user.
• One Campus Shipper to complete a shipment started by another user.

To load a shipment:

1. Enter the shipment reference number in the Shipment Ref # field.
2. Select Load.
3. Review and complete the shipment information.

Note: If you decide not to continue processing the shipment, select Reset to clear the loaded information.