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WalkMe Digital Adoption Platform (DAP)

Find out about the WalkMe digital adoption platform (DAP).

What is WalkMe?

WalkMe augments training by adding in-system help when you need it. Strategically applied, it takes the guesswork out of what drop down menu selections mean or how to complete the next step of a process. These and other WalkMe functions are there, on-demand, when you need help.

Who Uses WalkMe?

End users:

  • In order to experience in-system WalkMe help that is provided, UC San Diego users need to download the WalkMe browser extension.

System/service owners:

WalkMe Browser Extension

When the WalkMe technology layer is added to a system, the browser extension delivers its functionality to end users. For this reason, the IT department remotely installed the extension to all UC San Diego computers. To make sure you can take advantage of the added functionality, you need to:

More links

Questions? Visit the ITS ServiceNow Knowledge Base or contact the WalkMe program at walkme@ucsd.edu.
Note: this page has a friendly link that's easy to rememberhttps://blink.ucsd.edu/go/walkme.