Triton Student System (TSS) Training

For general information about TSS, including guidance on which role to request access for, please refer to the Which Triton Student System (TSS) Role Should I Request KBA. 

For instructions on how to log into TSS, visit the How to Log into Triton Student System (Staff) KBA.

Navigating TSS: 

Getting Started in TSS: General System Use, the first foundational training course for the Triton Student System (TSS)! Designed for all staff who are new to TSS, this course introduces the system, walks you through logging in, and familiarizes you with key navigation and core features. It provides the foundation you'll need before moving on to role-specific training and workflows.

Find a list of key Triton Student System (TSS) terms compared with legacy terms and keywords in the TSS Glossary of Terms and Definitions. The glossary is broken out into the following process areas: 

• General TSS terminology
• Key TSS objects and definitions
• Billing
• Student lifecycle and booking (formerly known as enrollment)
• Student records: credentialing, transcripts, diplomas, program type progression
• Academic calendar and scheduling: academic calendar, schedule of classes

Prefer a quick-reference format? This information is also available as a TSS Glossary of Terms and Definitions KBA.

Explore training resources designed to support Admissions processes in TSS. These job aids help Admissions staff and other authorized campus personnel perform key tasks, including managing admission records and validating applicant transcripts, with step-by-step instructions for using the Student File.

• Creating/Executing Admission Job Aid (PDF): This job aid is for Admissions staff and other authorized campus personnel who need to review, execute, or update admission records within the student file in TSS.
• Executing Admission Job Aid (PDF): This job aid is for Admissions staff and other authorized campus personnel who need to review, execute, or update admission records within the student file in TSS.
• Transcript Validation Tool Job Aid (PDF): This job aid is for Undergraduate Admissions staff and other authorized campus personnel who need to review and validate transcripts within TSS.

The Billing section provides training resources for staff who work with student accounts and billing processes in TSS. Topics include how to review and interpret Accounts Receivable (AR) information, understand student account activity, and navigate key billing screens. You'll also find guidance on common billing concepts, transactions, and processes to help you confidently support student financial accounts.

• Introduction to AR Screens Job Aid (PDF): This guide provides an overview of the Accounts Receivable (AR) screens in TSS and explains how to read and interpret key account information. 
• Introduction to Triton Student System (TSS) Billing Key Terms Job Aid (PDF): This job aid provides staff with an introduction to key billing concepts and terminology used in TSS.
• Manually Clear Charges and Payments Job Aid (PDF): This guide explains how to manually clear charges and payments on a student account in Triton Student System (TSS), reset items that cleared incorrectly, and identify items that are part of a clearing document. It is intended for Student Financial Solutions (SFS) staff, Financial Aid professionals, and other authorized personnel who work with student accounts receivable data. 

Booking is the new term used in TSS for class registration and enrollment. The Booking sections provides training resources for staff to assist students in functions like searching for classes, joining waitlists, booking their courses, and managing their schedules.

• View Booking Windows (PDF): This job aid explains how to view a student's booking window in TSS. It provides step-by-step instructions for locating a student's record through Student File and identifying the assigned booking window to support advising and enrollment activities.  
• Viewing Waitlists (PDF): This job aid covers viewing a course's waitlist information in TSS, including who is waitlisted for a class by running the Waitlist Report. It is intended for department staff and other campus users. 

Holds are administrative restrictions placed on a student's record to either prevent specific student actions  or to manage automated financial workflows.

• Mass Deactivating for Holds (PDF): Use this job aid to deactivate a hold for a population of students — for example, clearing a compliance hold after a cohort completes required training.
• Managing Holds from the Student File (PDF): Use this job aid when you need to view, create, activate, deactivate, or expire a hold for a single student. 
  
• Mass Setting of Holds (PDF): Use this job aid to apply a hold (whether active or inactive) to a population of students at once.

Scheduling Overview E-Learning Course: A self-paced introduction to TSS scheduling fundamentals.

Note: When you open the eCourse, you'll be asked to sign a guestbook and provide your name and UCSD email address.

• Understanding Course Number and Enrollment Changes (PDF): Explains key structural changes to course numbering, scheduling terminology, and other updates schedulers will encounter in ISA.
• Delivery Mode & Meeting Modality (PDF): Clarifies how delivery mode and meeting modality are defined and applied when scheduling classes and events in TSS.
• TSS Demo - Instructional Scheduling Assistant (Video): TSS demonstration on the Instructional Scheduling Assistant. We highlight scheduling, demo of scheduling functionality, and more!
• TSS Delivery Mode & Meeting Modality (KBA): This KBA explains how Delivery Mode and Meeting Modality work together in TSS.
  
• Understanding Course Number & Enrollment Changes (ISIS -> TSS) (KBA): This KBA explains the key scheduling and enrollment changes UC San Diego departments will see as course and section data transition from ISIS to TSS and are managed in ISA. 

Find training resources for finding, viewing, and maintaining student records in TSS. These resources provide faculty, Registrar staff, Advisors, Student Services staff, DES staff, and other authorized campus personnel with step-by-step guidance for locating student information and updating student records, based on their role and access.

• Find a Student/Student Master Job Aid - Faculty (PDF): For faculty who need to look up student information in TSS.
• Find a Student/Student Master Data Job Aid - Staff View Only (PDF): For Registrar staff, DES staff, Advisors, Student Services staff, SIS users, and other authorized campus personnel who need to locate a student record within TSS.
• Student Master Job Aid (PDF): For Registrar staff, DES staff, Advisors, Student Services staff, SIS users, and other authorized campus personnel who need to locate and update a student record within TSS.
• Viewing Academic Records from Find a Student Job Aid (PDF): This job aid provides instructions for viewing academic records from the Find a Student in TSS. It explains how to search for a student, filter academic work by program or session, and review course details such as grades, credits, transfer coursework, and booking status. 
• Viewing Academic Records from Student File Job Aid (PDF): This job aid provides instructions for viewing academic records from the Student File in TSS. It explains how to
  search for a student, filter academic work by program or session, and review course details such as grades, credits, transfer coursework, and booking status.  
• Viewing Migrated Transfer Coursework from Equivalency Determination (PDF): This job aid provides instructions for viewing a student's transfer work in TSS. It explains how to search for a student, review their External Organization list, transcript status, evaluation status, and review transfer articulation details for courses accepted in transfer.