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System Status: 

Machforms (Eforms) for CMS Sites

Workplace Technology Services provides customizable electronic forms (eforms) for sites under the Campus Content Management System (CMS).

Service Disruption: MachForm (eforms.ucsd.edu)

MachForm (eforms.ucsd.edu) is currently unavailable. ITS is aware of the service disruption and is actively working to resolve the issue and restore normal operations as quickly as possible.

We recognize that MachForm supports important business processes across UC San Diego and understand the impact this disruption may have on individuals and teams who rely on the platform.

At this time, we do not have an estimated restoration time. For the latest information and updates, please visit the ITS Systems Status page. We sincerely apologize for the disruption and appreciate your patience and understanding as we work to restore service.

Replacement Form

ITS supports multiple web form platforms.

If you need a replacement form immediately, email wts@ucsd.edu with the specifics of your use case and we'll make a recommendation.

CMS Users

Some CMS sites use a Machform for the 'feedback' link on the bottom of every page. Updating this requires an email request to wts@ucsd.edu. Your entire site will be republished as part of this process.

Benefits

Eforms can be used for:
  • Contact information
  • Activity coordination

You will be given access to the eforms server where you can view and sort all submissions, and can download them into an Excel spreadsheet if needed.

Best for

  • Departments and organizations who want to collect information from site users.

Conditions

  • Older data should be downloaded and deleted on a regular basis – submissions older than one year are set to auto-delete from the system.
  • Forms must not be used to collect Personally Identifiable Information (PII) and must adhere to data primary guidelines established by the University of California. PII is not the same as the student PID number, which may be collected via an eform.

Personally Identifiable Information (PII) is defined as:

  • First name, or first initial, and last name in combination with either:
    • Social Security Number
    • Driver’s license number or California Identification Card number
    • Account number, credit or debit card number, in combination with any required security code, access code, or password that would permit access to an individual's financial account
    • Medical information (“medical information" means any information regarding an individual's medical history, mental or physical condition, or medical treatment or diagnosis by a health care professional)
    • Health insurance information (“health insurance information" means an individual's health insurance policy number or subscriber identification number, any unique identifier used by a health insurer to identify the individual, or any information in an individual's application and claims history, including any appeals records)
  • Password or security question and answer that would permit access to an online account
  • Forms must not be used for applications for academic programs
  • Data retention: Collected eform data will be retained for one full year from the date of creation
  • eforms may be disabled or removed if they are deemed inappropriate or cause any security issues
  • To prevent problems with file uploads, display, or spam, we suggest you:
    • Limit file size upload
    • Use reCAPTCHA
    • Limit text entry by word count
    • Limit form size and page size for a better user experience

Get started

  • Request form closed during maintenance
Have a question or need access to an existing form? Contact wts@ucsd.edu.
Note: This page has a friendly link that is easy to remember: https://blink.ucsd.edu/go/eforms