Organizational Change Management
What We Do
OCM (Organizational Change Management) of People Systems provides a campus-wide focus on change management, training, communication, and employee engagement initiatives that closely align people, processes, and technology with the university’s strategic vision, focusing on the people side of change.
Our goal is to connect and engage with our campus community through awareness, knowledge sharing, and collaboration while creating sustainable organizational change.
OCM partners with several UC San Diego central offices (ex. Health Human Resources, Academic Resource Center, Academic Personnel, etc.) to align and strategize effective communication and training plans as needed. The central offices provide subject matter and operational expertise to assist in developing training content and curating change management campaigns.
The OCM/HCM Team
- Monique Pascucci – Director
- Cherry Park – Trainer & Analyst
- Bea Florentino – Digital Communications and Marketing Specialist
- Alex Allen – Content Writer & Trainer
- Thomas Giuffre – Organization Consultant, Human Resources Lead Subject Matter Expert
How Do We Serve You?
Secure Sponsorship
- Focus on meaningful changes
- Build and utilize communication channels and networks accordingly
- Secure, engage, and use high-level support and sponsorship of the changes
Engagement and Adoption of Systems and Processes
- Identify and communicate to stakeholders and end users
- Create assets in support of changes
- Adhere to DMAIC standards: Define, measure, analyze, implement, and control
- OCM Methodology: Kotter's 8-Step Model, ADKAR Model, Lewin's Change Management Model
Through Optimization
- Solicit feedback from our locations via established request forms (Job Aid Feedback form, Website Feedback form, Communication Request form, etc.)
- Serve as the voice of the customer
- Create a feedback loop with the location and UCPC liaison
- Curate content for local assets such as job aids, websites, newsletters
About Us
Mailing Address
UC San Diego
Office of Program Management & Business Integration
9500 Gilman Drive, #0093
La Jolla, CA 92093-0093
Contact Us
Find answers, request services, or get help from our team at the Employee Center.