Faculty and Staff

How to Transfer Calls

Last updated August 25, 2009 10:34:50 AM PDT
Give more feedback

Transfer is a feature that allows you to send a phone call from one phone to another. It is a standard feature on digital and analog phones.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

Expand all

1. Follow these steps to transfer a call on a digital phone.

  • Press an unlit access button to place the call on exclusive hold.
  • Dial the number to which you want to transfer the call.
  • Either wait for the first ring, or stay on the line to announce the call.
  • Press the transfer button.

Note: If the line you're trying to reach is busy, press the access button to return to the caller.

2. Follow these steps to transfer a call on an analog phone.

  • Press the R, lightning bolt, or flash button.
  • Listen for a recall dial tone (3 beeps and a dial tone).
  • Dial the number to which you want to transfer the call.
  • Either wait for the first ring or stay on the line to announce the call.
  • Hang up the handset.

Note: If the person you're trying to reach is on the line or doesn’t answer, press the R or lightning bolt, or flash button once and listen for the recall dial tone. Press the R, lightning bolt, or flash button again to return to the caller.

Expand all

For more information, contact the ACT Help Desk, (858) 534-1853.