Faculty and Staff

How to Use Call Park

Last updated August 25, 2009 10:12:30 AM PDT
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Learn how to use call park.

This feature, for analog phones only, allows you to place a call on hold so that it can later be retrieved from the same or another phone. Retrieving a parked call from another phone will not work if the analog phone with the incoming call has activated call diversion busy. (You must hear a busy signal to retrieve the call from another phone).

Note: The information on this page is applicable only to analog phone models at UCSD. You may need to check specific information about your phone and the features available to you.

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1. Activate the call park feature on your analog phone.

  • With your call on the line, press the R or Lightning Bolt/flash button, or gently depress the hookswitch located under the handset. (The correct method may vary for each analog telephone model.)
  • Listen for recall dial tone (3 beeps and a dial tone) to confirm this analog feature is working.
  • Hang up the handset.

2. You can retrieve the call from another phone.

  • Go to another phone, pick up the handset, and dial the number of the phone where the call was placed on call park.
  • Listen for a busy signal.
  • Press 8.

3. You can retrieve the call from the same phone.

  • Lift the handset.

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For more information, contact the ACT Help Desk, (858) 534-1853.