How to Accept a Second Call
Last updated
August 25, 2009 10:03:58 AM PDT
This feature allows you to receive a second call while on the telephone with a previous call.
Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.
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- Press the accept second call button. The red lamp will be on.
- The first call will ring on Access 1, and the second call will ring on Access 2.
- Press the accept second call button. The red lamp will be off.
- Access 2 will not accept a call.
- Make sure that your accept second call button has not been accidentally deactivated.
- Find out if a call diversion has been programmed on your telephone. If so, this feature will apply to both Access 1 and Access 2, preventing use of the accept-a-second-call feature.
- You must answer the second call within three or four rings; otherwise, it will divert to voice mail.
- If a third call comes in while both Access 1 and Access 2 are being used, the third call will automatically divert to voice mail.
- When you make an outgoing call, place it on Access 1 so Access 2 will be available for the accept-a-second-call feature.
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