Faculty and Staff

How to Place a Call on Hold

Last updated August 25, 2009 10:18:45 AM PDT
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The common hold feature allows you to temporarily hang up the phone and then return to the call from another phone.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

Also see How to Place a Call on Exclusive Hold.

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1. Activate the hold feature.

  • While you are on the call, press 8.

2. Retrieve the call you have placed on hold.

  • Lift the handset.
  • Press the access button (1 or 2) that corresponds with the call.

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For more information, contact the ACT Help Desk, (858) 534-1853.