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Research Affairs Information Technology (RAIT)

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About us

RAITSupport@ucsd.edu

(858) 534-9499
Hours: 8:00 a.m.–4:30 p.m.
Closed on weekends & university holidays

The Research Affairs Information Technology team (RAITSupport) provides client support services to various administrative and academic offices within the Vice Chancellor for Research area (our clients).

Services

  • Computing equipment lifecycle management: acquisition, configuration, inventory, license management, decommissioning and surplus
  • System administration: patching, upgrades, installation, trouble shooting, etc.
  • Security: ensure minimum security standards are met or exceeded (anti-virus, firewalls, encryption, etc.)
  • File server storage and administration: setup, backup, restore, disaster recovery and business continuity
  • Website support: via campus content management system and Alfresco ECMS
  • Email setup and user support
  • User account administration