Ecotime Support Guide

• Click here to go directly to the new timekeeping system.
• Login to Ecotime with your Active Directory (AD) credentials.
• Duo Two-Step Login is required for security. Visit twostep.ucsd.edu to register.

Are you having issues at any of these points in the login process?

Be Sure You're Using the Correct URL

• The URL ecotimecampus.ucsd.edu is for these campus VC areas and departments.
• Ecotime Medical Center is for use by UC San Diego Health/Medical Center staff.

Log In With Single Sign-On, Active Directory (AD)

• Not sure what your AD account is? See Active Directory Account information
• Forget your AD password?
  • Faculty and staff: Reset Active Directory Password
  • Students: Reset Student Account Password

About Duo Two-Step Login

• Learn about and register for Duo Two-Step Login.

In Ecotime

• "User ID not found" error 
  • Is your VC area or department in Ecotime? Check the Ecotime Rollout Schedule. 
  • Find your Ecotime Support contact

My Comp Time Election isn’t set up – it displays 0%

1. Contact your timekeeper or supervisor about adding Comp Time Election to your Ecotime profile
2. Timekeepers and supervisors, refer to the Quick Guide – Set Comp Time Election

My Leave Balances are 0

• First-time Wave 3 Ecotime user balances may be 0, but will updated June 10
• Until your Ecotime balances are updated you can check UCPath.

Reporting Exception Time when Leave Balances are Zero

You can report exception time - sick, vacation, etc. - if needed during this 0 leave balance period.

You will see a warning that there is an insufficient balance, which will resolve when your Leave Balances update.

When Leave Balances update June 10, exceptions will be subtracted and balances will be updated.

I’m entering my hours worked, but nothing is displaying in Timesheet Summary or Paid Summary

1. After each daily entry, click the Save icon in upper right corner of screen
2. When you are ready to submit your timesheet for approval at the end of the pay period, click Complete
   
   

   

Are you having issues at any of these points in the login process?

Be Sure You're Using the Correct URL

• ecotimecampus.ucsd.edu is the URL for these campus VC areas and departments.
• Ecotime Medical Center is for use by UC San Diego Health/Medical Center staff.

Log In With Single Sign-On, Active Directory (AD)

• Not sure what your AD account is? – See Active Directory Account information
• Forget your AD password?
  • Faculty and staff: Reset Active Directory Password
  • Students: Reset Student Account Password

About Duo Two-Step Login

• Learn about and register for Duo Two-Step Login

In Ecotime

• "User ID not found" error –
  
  • Find your Ecotime Support contact

• Log in to Ecotime, click the Manager tasks tab, then Employee timesheets, select Pay Period and click go.
• If there are employees missing, your HR contact can reassign employees in UCPath.
• If the employee is new, contact your HR contact to make sure the employee has been entered into UCPath.
• If your HR contact can’t make the assignment, submit a case to your Ecotime Support Contact.

1. Log in to Ecotime Campus, click Manager tasks, Employee timesheets, select Pay Period, click go.
2. On the manager dashboard, select the Unapprove checkbox next to the employee you want to review and edit, then click the employee link to view timesheet
3. See Quick Guide – Review, Edit, Approve, and Audit Timesheets

• Exempt employees are not required to report hours worked (positive reporting) unless they are tutors or grant funded researchers, therefore there is no need to add a work schedule for exempt employees

• See the Quick Guide – Delegate Authority
• Note that delegates are not notified by Ecotime that they have been selected. Be sure to contact all individuals you assign as delegates.

• Assigned schedule won’t display until the pay period following the assignment.
• See the Quick Guide – Assign and Delete Employee Schedules.

The Schedules provided don’t meet the needs of my employees. Can I add my own schedule(s)?

Yes, please use the Quick Guide - Creating Employee Schedules