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Voice Mail: Recording Personal Name or Greetings

Learn how to change your recorded name and manage your regular and alternate greetings.

For reference, see a diagram for changing your name or greetings (PDF).

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Recording your personal greeting

This is what callers will hear in place of a voice mail message, if you have not recorded one. (To record a voice mail message, see Voice Mail: Getting Started.)

  • Dial 46245 from a campus phone or (858) 534-6245 from an off-campus location to reach the Voice Mail Message Center, and enter your password.
  • You will have a choice to use either: Voice Interface or Touchtone Interface

Voice/Touchtone Interface instructions: (you will have to use the keypad for this option)

Say “Personal Options” to access the Personal Options menu

  • Press 2 to record greetings
  • Press 1 to record a personal greeting, then press # 

(listen to recorded greeting)

  • Press 1 to accept the personal greeting
  • Press 2 to re-record your personal greeting
  • press 3 to delete and use the default greeting
  • Press * to cancel
  • Press 0 to repeat menu

 Touchtone Interface instructions:

  • Press 2 to record greetings
  • Press 1 to record a personal greeting, then press # 

(listen to recorded greeting)

  • Press 1 to accept the personal greeting
  • Press 2 to re-record your personal greeting
  • press 3 to delete and use the default greeting
  • Press * to cancel
  • Press 0 to repeat menu

Please note: The following options are always available

  • * Main Menu
  • 0 Repeat Menu
  • 00 More Options

Review and change your regular voice mail greeting

The voice mail greeting that normally plays when you don't answer your phone is your "personal greeting." Follow these steps to listen to your current greeting or to record a new personal greeting:

  • Press 2 to record greetings
  • Press 1 to record a personal greeting, then press # 

(listen to recorded greeting)

  • Press 1 to accept the personal greeting
  • Press 2 to re-record your personal greeting
  • press 3 to delete and use the default greeting
  • Press * to cancel
  • Press 0 to repeat menu

 Touchtone Interface instructions:

  • Press 2 to record greetings
  • Press 1 to record a personal greeting, then press # 

(listen to recorded greeting)

  • Press 1 to accept the personal greeting
  • Press 2 to re-record your personal greeting
  • press 3 to delete and use the default greeting
  • Press * to cancel
  • Press 0 to repeat menu

Please note: The following options are always available

  • * Main Menu
  • 0 Repeat Menu
  • 00 More Options

Recording Your Name

Record your name after the tone, Press # key when done.
  • The system will replay message, allowing you to listen to your recording.
    • Press 1 to accept (save)
    • Press 2 to re-record
    • Press 3 to delete and use the defaul greeting 
    • Press * to cancel
    • Press 0 to repeat this menu

Record and activate/ deactivate an Out of office greeting

Turn On the "Out of Office Greeting" (Voice Interface)

Say “Personal Options” to access the Personal Options menu

  • Press 1 to turn on greeting. This informs callers you are away
  • Press 1 to record an out of office greeting
  • Press 2 to re-record an out of office greeting or
  • Press # when finished recording
  • Press 1 to accept the personal greeting

Turn off "Out of Office Greeting" (Voice Interface)

Say “Personal options”

  • Press 1 to turn off telephone greeting advising callers you are away from area.

Please note: The following options are always available

  • Main Menu
  • Repeat Menu
  • More Options
  • Cancel
  • Help

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