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Voice Mail: Setting Up or Changing Personal Options

Learn how you can use voice mail features to personalize your setup.

Personal Options Menu  (Press "00" to use the Touchtone system or "*" to continue using speech)

  • 1 Turn On/Off Telephone Greeting
  • 2 Record greetings (Personal or Away)
  • 3 Change your PIN
  • 4 Change to the Voice User Interface
  • 5 Change to the local time zone
  • 6 Use the 12 or 24-hour time format
  • * Return to Main Menu
  • 0 Repeat menu

For reference, see a diagram for personalizing your voice mail (PDF).

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Turn On/Off - "Away" telephone greeting

Press 1 to turn "Away" greeting- On or Off

  • Listen to greeting
  • 1 accept (You will be given the option to turn on Automatic Replies to people sending you Email)
  • 2 re-record
  • 3 delete and use default greeting
  • * cancel
  • 0 repeat these options

If you pressed 1 to Accept the "Away" greeting, you will next be given the option to turn on the "Automatic replies" to people sending you Email: 

  • 1 To start sending Automatic replies to people sending you email
  • * to cancel

Record greetings

1 To record your personal greeting

 (listen to your personal greeting)

  • 1 accept
  • 2 re-record
  • 3 delete and use default greeting
  • * cancel
  • 0 repeat

2 To record your greeting for when you are Away

 (listen to greeting)

  • 1 accept
  • 2 re-record
  • 3 delete and use default greeting
  • * cancel
  • 0 repeat

Change your PIN

Follow these instructions if you know your PIN. If you've lost or forgot your PIN and would like to reset it, visit Voice Mail:Resetting Your PIN.

Note: Be sure to check your department's policy on voice mail PIN's before you begin.

  •  
    1. Enter 46245 to reach the Voice Mail Message Center, and enter your PIN, then press the # key.
    2. When prompted, press 0 to use the Touchtone system
    3. Press 6 to select Personal options
    4. Press 3 to change your PIN:
      1. Enter your new PIN
      2. Re-enter the PIN to verify
      3. Press # to complete the transaction

Change to the Voice User Interface

Press 4 to change to the voice user interface

Use the 12 or 24-hour time format

Press 6 to switch between the 12 and 24-hour time format

Return to Main Menu

Press * to return to the main menu

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