Faculty and Staff

No Dial Tone

Last updated August 7, 2009 10:06:43 AM PDT
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If your phone doesn't have a dial tone, use this checklist to help solve the problem.

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1. Check the handset.

  • Ensure that the handset wire is securely plugged into the base unit.

2. Check the base unit.

  • Check the wire at the rear. A bad connection can be improved by removing and reinstalling the plug.

3. Check the base unit connection.

  • Ensure that the base unit is plugged into a voice or phone jack. It will not function if it is plugged into a data jack.

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For more information, contact the ACT Help Desk, (858) 534-1853.