No Dial Tone

Last Updated: June 2, 2017 12:06:19 PM PDT

If your phone doesn't have a dial tone, use this checklist to help solve the problem.

1. Check the handset.

Ensure that the handset wire is securely plugged into the base unit.

2. Check the base unit.

Check the wire at the rear. A bad connection can be improved by removing and reinstalling the plug.

3. Check the base unit connection.

Ensure that the base unit is plugged into a voice or phone jack. It will not function if it is plugged into a data jack.

For more information, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.