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Travel Agencies

Find out about UC San Diego's partner travel agencies' services and contact information.

Balboa Travel is UC San Diego’s partner travel agency and an industry leader in travel management solutions. Balboa understands the distinctly complex nature of travel at UC San Diego and supports the mission of our University’s travelers.  Whether you book online with Concur or call a travel counselor directly, Balboa believes that every client deserves executive level attention.  

Balboa bookings include:                                                                                       

  • UC-dedicated travel agents who know campus travel policies
  • Direct UC San Diego billing to reduce out-of-pocket expenses
  • Competitive service fees automatically paid by UC San Diego Travel as an advance

 Need a copy of an invoice?  Click here!  

Concur Online Booking UCSD Other UC Campuses
Touchless: Booking Air or Rail/Car/Hotel $6 $10-$10.75
Touchless: Booking Hotel or Car without Air/Rail $3 $0-$5
Touched: Agent assistance with a touchless transaction $13 $13
Full Service Travel Counselor
Domestic Air or Rail $31.25 $32-$34
International Air or Rail $39.25 $32-$34
Land only; Hotel or Car without Air/Rail $26 $15-$16
Air or Rail refund $16 $0-$30
Air or Rail void waived
International Rate Desk $25 $25
After hours support $25 $25-$40
TripShield Air - low rate protection as above
TripShield Hotel - low rate protection $10
Website booking/non GDS surcharge $6
Unused Ticket Reissue (specific situations only) $45

 *Please note that additional services such as real-time messaging may incur a service fee.  Fees apply to both business and personal travel.  

Balboa Travel

Phone: (858) 678-3752
Toll-free: (888) 617-5005

5414 Oberlin Drive
San Diego, CA 92121

Team supervisor:
Red Walker
(858) 678-3488

For assistance with online bookings email: 

      If you require immediate assistance, call one of the main lines listed above.

For emergency assistance only, use the special 24-hour line:
(800) 359-8773 (I.D. Code WF4C)
Note: This number is not a reservation or information line. Use for emergency travel situations only.

Balboa Meeting & Event Solutions

Find information about Balboa Travel's Meeting & Event planning service

Toll Free - (877) 868-2701
Local - (858) 678-3788


Small Business Travel

Kahala Travel is a local, small business agency that has provided exceptional service to travelers with federally contracted agreements over $750,000 or Environmental Protection Agency (EPA) Grants for many years. Travelers who meet the funding requirement* will now enjoy all of the discounts and perks of UC San Diego's complete, managed travel program when booking with Kahala Travel. 

*If you do not meet one of the funding requirements please continue to use Concur.  

Benefits include:

      • Access to University-negotiated contract benefits with airlines, hotels, and car rentals.
      • Automatic insurance coverage. Self-registration is no longer required!

        Kahala Travel (local San Diego agency)

        Phone: (888) 488-0073
        Domestic Service Fee - Kahala only $45
        International Service Fee - Kahala only $75
Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.
Notice: UC San Diego travel policy, as published in Blink, is decisive. It has been adapted to UC San Diego's organization, delegation of authority, terminology, chart of accounts and processing applications. The source for UC San Diego travel policy is UC Travel Policy and Regulations (PDF).