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Budget & Finance Help Guide

Find resources for financial information, training, transaction support, and system or process improvements. Use the quick links below to access popular Budget & Finance resources, or explore the sections below to find the support that best fits your needs.

 

COMMUNITY OF PRACTICE

Join the Community of Practice to crowdsource answers and connect with other financial system users.

FIND ANSWERS

Browse Budget & Finance Knowledge Base articles for guidance and troubleshooting.

ENHANCEMENT REQUEST

Submit an enhancement request for financial system features, reports, or business processes.

BLINK FINANCE TOPICS

Browse finance guidance, resources, tools, and business-process information on Blink.

BUDGET & FINANCE MEDIASPACE

Watch training videos, recorded office hours, and other Budget & Finance content.

TRAINING IN UC LEARNING

Search UC Learning for available Budget & Finance training courses.

Visit the Budget & Finance Events Calendar for upcoming Office Hours, instructor-led training, Hot Topics, and other events.

 

Need additional help? Explore the support options below.

Self-Service Resources

Use these resources to find information, learn, or get guidance without submitting a request.

Explore these self-service resources:

Department-Level Support

Contact your department finance team, supervisor, or shared services team for help with routine procedures, local processes, and standard financial transactions.

Your department may be able to help with:

  • Understanding local procedures and approval requirements
  • Identifying the correct form or process
  • Completing routine financial transactions
  • Reviewing information before it is submitted to Budget & Finance
  • Determining whether central support is needed

Central Budget & Finance Support

Submit a request to central Budget & Finance support when you or your department need assistance with a complex transaction, system issue, policy interpretation, or other matter requiring BFS expertise.

Support options:

To help us respond efficiently, select the service that best matches your request and include all relevant information and documentation.

Existing Requests and Escalations

Use these options if you need help with an existing request or are unsure where your request should be routed.

For an existing ticket:

  • Add a comment or supporting documentation directly to the ticket
  • Reply to the ticket notification to contact the assigned support team
  • Avoid submitting a duplicate request

If you're unsure where your request belongs or need additional assistance:

  • Contact your department finance team or shared services team
  • Contact Budget & Finance Support at financesupport@ucsd.edu

Suggest Improvements

Use these resources to suggest improvements to financial systems, reports, forms, or business processes.

Resources:

Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.