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Standing Committee on Service and People Oriented Administrative Culture (SC-SPOC)

Learn more about the Standing Committee on Service and People Oriented Administrative Culture (SC-SPOC).

The UC San Diego Strategic Plan calls for the campus to be a model student-centered, research-focused, and service-oriented public university.

In order to achieve our strategic goals, we must equip our managers and staff to be successful in a new environment through professional development opportunities that reinforce solution-oriented thinking, realign performance metrics, and reward smart risk-taking. In addition, we must ensure that potential efficiencies positively impact our UC San Diego mission and advance our strategic objectives.

Founding Chair Kit Pogliano speaking about SC-SPOC

SC-SPOC in Action: Recent Progress

Upcoming Idea Campaigns

  • UC San Diego’s Strategic Plan for Diversity Series (Fall 2017): An all-campus initiative that will include a set of two campaigns focused on educating and gathering feedback and input from the campus to create and implement a strategic plan for diversity.
  • Making UC San Diego Health Your First Choice (Spring 2018) Co-sponsored by UC San Diego Health and SC-SPOC, this campaign seeks input from the faculty and staff on how to overcome the obstacles and barriers they may face in choosing UC San Diego Health as their healthcare provider.

Recently Completed Idea Campaigns

  • It Pays to Save! (July 2017): SC-SPOC sponsored this campaign aimed at gathering cost savings ideas to further streamline our administration or our programs and save costs. The Saving Total Costs by Efficient Processes (STEP) seeks to identify opportunities in campus processes that can yield demonstrable reductions in total costs to the campus while continuing to meet service standards.

Current Concepts

  • Cell Phone Stipend: An idea submitted to IdeaBox that would implement a cell phone stipend for those choosing to use their personal cell phones for work purposes. The policy governing the reimbursement and use of cell phones for work purposes is a UC wide policy. An option to consider the implementation of specific departmental practices is being explored.

Success Stories

  • The Integrated Procure-to-Pay Solutions (IPPS) team received the Innovation Award for Process Improvement from the National Association of College and Business Officers (NACUBO) for the Re:Event project. The Innovation Award nomination acknowledges the first phase of the project which focused on moving the end-to-end catering process into Marketplace and inviting caterers and bar service providers to qualify for an agreement with UCSD. The first six months of Re:Event alone have resulted in $67K in savings and an estimated 900 hours have been saved because of the reduction or elimination in manual processes for campus and IPPS.