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Benefits

Last Updated: April 9, 2025 10:48:41 AM PDT
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Find out who to contact regarding your benefits inquiry. 

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Services:

  • Questions about benefits plan options
  • Policy guidance
  • Benefits orientation
  • Benefits counseling (including layoff and continuation of benefits after separation)
  • Retirement counseling
  • Retirement disability counseling
  • UCPath escalations
  • Retirement counseling workshops

Contact Information and Resources:

Join our Office Hours every Tuesday via Zoom. You will be placed in a breakout room with a Senior Benefits Analyst who can answer questions about insurance and retirement. Registration is not required. Use this Zoom link to join the session during Office Hours: https://ucsd.zoom.us/j/97487860526


January 2025 February 2025
January 7: 3 – 4 p.m.
January 21: 3 – 4 p.m.
January 28: 10 – 11 a.m.		 February 4: 3 – 4 p.m.
February 11: 10 – 11 a.m.
February 18: 3 – 4 p.m.
March 2025 April 2025

March 4: 3 – 4 p.m.
March 11: 10 – 11 a.m.
March 18: 3 – 4 p.m.
March 25: 10 – 11 a.m.

April 1: 3 – 4 p.m.
April 8: 10 – 11 a.m.
April 15: 3 – 4 p.m.
April 22: 10 – 11 a.m.
April 29: 3 – 4 p.m.
May 2025 June 2025

May 6: 10 – 11 a.m.
May 13: 3 – 4 p.m.
May 20: 10 – 11 a.m.
May 27: 3 – 4 p.m.

 June 3: 10 – 11 a.m.
June 10: 3 – 4 p.m.
June 17: 10 – 11 a.m.
June 24: 3 – 4 p.m.

Services:

  • Assistance with escalated benefit claims and health and welfare benefits
  • Medicare coordination with UC-sponsored medical plans
  • Retiree benefits inquiries
  • Understand your UC health plan coverage and patient rights
  • Provide a comparison of benefit options for a complex medical condition
  • Retiree Health workshops
  • Completion of the Request For Employment Information Form (CMS-L564) - Medicare Part B Enrollment

Contact Information and Resources:

Services:

  • Benefits enrollment, changes, updates, and exceptions
  • Expedite benefits coverage with insurance carriers
  • View current benefits enrollment
  • Personal and dependent data updates
  • Proof of enrollment or cancellation of benefits coverage
  • Benefits billing during leave of absence
  • Annual Open Enrollment administration, processing, and exceptions
  • Employment verification requests
  • Benefits orientation
  • Family Member Eligibility Verification (FMEV) processing (de-enrollment/reinstatement)
  • COBRA election requests
  • Death claims, AD&D and survivor benefits
  • Payroll Processing

Contact Information and Resources:

Services:

  • General UC Retirement Plan (UCRP) inquiries
  • Retirement counseling
  • Eligibility for retiree health insurance
  • UCRP service credit purchase
  • Service Credit disputes
  • Qualified Domestic Relations Orders (QDRO)
  • Capital Accumulation Payment (CAP) inquiries
  • Refunds of UCRP accumulations
  • Survivor benefits
  • Beneficiary changes
  • Assistance with UC Retirement At Your Service (UCRAYS)
  • Retirement planning webinars

Contact Information and Resources:

  • Secure message: Sign in to your UCRAYS account and select “Messages”
  • Main Phone Line: 1-800-888-8267 
  • International callers: 1-510-987-0200
  • Hours of operation: Monday–Friday, 7:00 a.m. to 4:30 p.m. (PT) 
    • Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)
    • Option 2 - Confirm receipt of a document(s) or request a tax document.
    • Option 3 - Survivor and beneficiary support (or call 1-888-825-6833; voicemail is available after hours)
    • Option 4 - Retiree health insurance (including questions about Medicare)
    • Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)
    • Option 9 - All other questions 
  • Fax: (800) 792-5178
  • Mailing address:
    • UC Retirement Administration Service Center
      P.O. Box 24570
      Oakland, CA 94623-1570
  • Login to UCRAYS: https://retirementatyourservice.ucop.edu
  • Quick Links:

Services:

  • Retirement Savings Program Accounts (403(b), 457(b), DC Plan, ROTH)
  • Account balances, enrollment and contribution changes
  • UC Retirement Choice Program
  • Rollover and distributions
  • Personalized planning and help

Contact Information and Resources:

Services:

  • W2 & 1095 prior to 2020 accessible from AYSO
  • Pre-Conversion to UCPath Record of Earnings
  • Pre-Conversion to UCPath Payroll Questions
  • AYSO password reset

Contact Information and Resources:

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UC San Diego Campus Benefits Newsletter Archive

2025

2024



2023

2022

2021

Questions? Campus employees can find information, submit an inquiry, and access the phone number for the HR Support Team via the Employee Center. To reach HR without Campus UCSD credentials, please visit the Human Resources Department.

Note: This page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/menu/benefits