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  • Reset Your Password

How to Reset Your Single Sign-On Password

Last updated October 14, 2009 4:25:14 PM PDT
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Follow these steps if you've forgotten your Single Sign-On password or if your password no longer works.

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1. Open the Reset My Password screen.

  • From the UCSD System Sign-In page, click Reset your password?

2. Validate your identity.

Enter all 4 pieces of requested information:

  1. User ID, which can be any of the following:
    • Your full, official UCSD e-mail address (abcd@ucsd.edu)
      • If you don't have one, see Getting a UCSD e-mail address or contact the ACT Help Desk, (858) 534-1853.
    • Your ACT mainframe ID
    • Your ACT Darwin/ Sybase ID
  2. UCSD employee ID number, which can be found on your campus/ staff ID card, your paycheck stub, or your Surepay earnings statement
  3. Last 5 digits of your Social Security number
  4. Birth date

Click the Continue button.

3. Check your e-mail inbox.

  • The information you provided is affiliated with your e-mail address. A temporary password will be sent to you.
  • Your DSA will receive an e-mail message that you've reset your own password.

Note: If you receive an e-mail, but you didn't request a new password, contact your Department Security Administrator (DSA) or the ACT Help Desk, (858) 534-1853.

4. Log in again.

  • Use the temporary password the next time you sign on.
  • This password is valid for only one use. When you sign on, you'll be prompted to create a new, permanent password.

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If you need assistance, contact the ACT Help Desk, (858) 534-1853.

Note: This page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/reset

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