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Travel Card Management

Find out about management of the UC San Diego Travel Card Program, including automatic account cancellation.

The Travel Card is for employees to use for preauthorized university business travel and official entertainment expenses. Learn about Travel Card use and benefits.

UC San Diego Travel Card Program management works to ensure appropriate use and reduce risk exposure to the university and cardholders:

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Activating a new card

Activate your new card immediately for security, and to avoid cancellation and the need to apply for a new account:

  • Call the toll-free number you received with the card. At the prompt, enter your:
    • 16-digit Travel Card number
    • 5-digit billing address ZIP code
    • Last 4 digits of your Social Security number
    • Business phone number beginning with area code
  • Follow guidance to self-select the Personal Identification Number (PIN) associated with your Travel Card. Check Travel Card FAQ to learn more about PINs.

Online account access

View Transactions and account balance in MyTravel

Travelers: Travel Card cardholders with account activity can view recent transactions and their account balance using the View Travel Card Transactions link found under Available actions on the MyTravel Homepage.  Cardholders without activity will not have a link to view transactions on their homepage. 

Travel Preparers: While completing the MyTravel trip claim travel preparers may view the traveler’s Travel Card account activity and balance using the View Travel Card Transactions link found on the bottom of each tab. 

Note: Travel Card payments and activity can take up to 6 days to be reflected in the MyTravel Travel Card Transaction Summary.  For the most current Travel Card account balance use Access Online.  See registration steps below.

Registering for account access (The first time you access your account, you will need to register):

  1. Go to https://access.usbank.com.
  2. Click Register Online.
  3. Enter company short name.
  4. Type your 16-digit account number in the Account Number field.
  5. Select the month and year that your account expires.
  6. Type your account billing address ZIP code.
  7. Click Register This Account.
  8. Click I Accept for the licensing agreement, if you agree.
  9. Create your User ID (7-12 characters alpha and/or numeric, and must be unique).
  10. Create your Password (8-20 characters, with at least one alpha and one numeric character).
  11. Complete User Verification, which authenticates your account if you forget your user ID or password.
  12. Complete contact information details.

Note: If you entered invalid information or encountered an error message, you have 3 attempts to correct your information. If all 3 attempts fail, you will be locked out of self-registration and will need to contact U.S. Bank Customer Service, (877) 887-9260.

Enroll in Real-Time Fraud Alerts

Cardholders can elect to receive real-time fraud alerts via SMS text and/or email when suspicious activity has been detected on their Travel Card account. This feature allows the cardholder to reply at the point of sale to advise that the transaction is valid or fraudulent, ensuring fewer unnecessary declines and immediate protection in the event of attempted fraud.

After registering for online account access, follow these steps to enroll your card:

  • Log in to Access Online.
  • Go to My Personal Information > Account Alerts > Fraud Alerts to enroll.
  • Provide or confirm your contact information, select how you would like to receive your alerts (text/email), accept the terms and conditions, and click Submit.
    Note: For text alerts, you will receive a text confirming your selection.

U.S. Bank Fraud Alert FAQ (.pdf)

Timely payment of all balances

To avoid penalties and additional expense for the University, you must keep your Travel Card account current. Timely payment by all employees is essential to the success of the entire program. Use the Travel Card Prepayment option to keep your account current. Simply log onto MyTravel, find the trip number, click Create Prepayment, select Travel Card from the drop down menu and complete all fields. If a personal payment is required, contact US Bank directly at (800) 344-5696 and follow the prompts to make a 'tele-pay' payment.

If timely payment of your account becomes an issue, your business office will become involved and is required to dedicate immediate attention to the collection process. Additionally, the Controller's Office will be notified and may become involved. Each employee is responsible for keeping his/ her own account current.

Card suspension or cancellation

Card suspension:
  • Automatic account suspension due to inactive or leave employment status in Payroll Personnel System.
  • Note: Update the employees appointment in PPS and notify UC San Diego Travel Card for immediate reactivation.
  • Accounts that have reached 60 days past due.
Card cancellation:
  • Automatic account cancellation due to separated employment status in Payroll Personnel System.
  • Personal or inappropriate use of card.
  • Accounts that have reached 90 days past due.
  • Automatic account cancellation due to inactivity. Your account is considered inactive if:
    • You have not activated the card
    • You have not used the card for the previous year

    Note: If your account has been cancelled due to inactivity, follow the application instructions to reapply.

Suspension of the strip-billing feature

When you charge airfare to the Travel Card, the expense is automatically paid by UC San Diego strip-billing.

This feature is turned off if you use the card inappropriately, such as charging airfare without first obtaining a travel event number.

If this happens, any future airfare purchases will be included in the balance due. You can request reimbursement only after travel is over.

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Notice: UC San Diego travel policy, as published in Blink, is decisive. It has been adapted to UC San Diego's organization, delegation of authority, terminology, chart of accounts and processing applications. The source for UC San Diego travel policy is UC Travel Policy and Regulations (PDF).