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Outlook Voice Access Overview


Get an overview of features and options provided by UCSD's voice mail system.


The information on this page is for users who have not yet been transitioned to UC San Diego Unified Messaging.
The default number for the voice mail message center is (858) 534-6245, but some users will need to call (858) 534-8000 to access their voicemail.

Note: UC San Diego Health employees use a different voicemail system. Learn more about UC San Diego Health voicemail.

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UCSD's voice mail system

System details and tutorials

  • Getting started
    • Go through the tutorial
    • Set up a new PIN
    • Record your name
    • Record your greeting

Accessing your messages

Changing your name or greetings

  • See Recording Personal Name or Greetings for instructions on how to:
    • Review and change your recorded name
    • Review and change your regular voice mail greeting
    • Deactivate your regular voice mail greeting
    • Record and activate/ deactivate an alternate greeting

Setting up or changing personal options

  • See Setting Up or Changing Personal Options to:
    • Change your password
    • Create and use personal groups
    • Change the instruction length
    • Set playback preferences
    • Set message notification
    • Select, change, or remove an attendant

Resetting your PIN

Review and respond to messages

Sending messages

Voice mail and phone features

  • Read Voice mail and Phone Features to learn to:
    • Divert your calls
    • Forward your calls
    • Forward your voice mail to e-mail
    • Send a voice mail message in reply
    • Use transfer options
    • Also read about desk phone features that can expand your use of voice mail.

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