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WalkMe Help Contacts

Get Help with WalkMe

If you need help with WalkMe, submit a help request to the appropriate group below!

WalkMe Program

Contact walkme@ucsd.edu if you're interested in using WalkMe for your application.

WalkMe Browser Extension

If you need help with the WalkMe Browser Extension, contact your local IT.

  • If you contact IT Service Desk (Support Ticket) and not your local IT, there will be a routing delay.

WalkMe within a System

If you are having issues with WalkMe content, find the system you are using WalkMe on and submit a help request!

UC San Diego System Contact for Help
Ecotime Support Ticket
JSOE CMS Cham Yang
Kuali Build Support Ticket
Kuali Research Support Ticket
Kuali COI Support Ticket
Kuali IRB Support Ticket
Oracle Financial Cloud (OFC) Support Ticket
Oracle Budget Support Ticket
OnBase Support Ticket
Payment Compass Support Ticket
SAP Concur Support Ticket
ServiceNow Support Ticket
UC Outside Activity Tracking (OATS) Health Sciences Help Contact
General Campus/SIO Help Contact
UCPath Support Ticket