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WalkMe Help Contacts

Get Help with WalkMe

If you need help with WalkMe, submit a help request to the appropriate group below!

WalkMe Program

Contact walkme@ucsd.edu if you're interested in using WalkMe for your application.

WalkMe Browser Extension

If you need help with the WalkMe Browser Extension, contact your local IT.

  • If you contact IT Service Desk (Support Ticket) and not your local IT, there will be a routing delay.

WalkMe within a System

If you are having issues with WalkMe content, find the system you are using WalkMe on and submit a help request!

UC San Diego System
Contact for Help
Ecotime

Support Ticket

JSOE CMS

Cham Yang

Kuali Build

Support Ticket

Kuali Research

Support Ticket

Kuali COI

Support Ticket

Kuali IRB

Support Ticket

Oracle Financial Cloud (OFC)

Support Ticket

Oracle Budget

Support Ticket

OnBase

Support Ticket

Payment Compass

Support Ticket

SAP Concur

Support Ticket

ServiceNow

Support Ticket

UC Outside Activity Tracking (OATS)

Health Sciences Help Contact

General Campus/SIO Help Contact

UCPath

Support Ticket