WalkMe Help Contacts
Last Updated: January 20, 2023 9:12:56 AM PST
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Get Help with WalkMe
If you need help with WalkMe, submit a help request to the appropriate group below!WalkMe Program
Contact walkme@ucsd.edu if you're interested in using WalkMe for your application.
WalkMe Browser Extension
If you need help with the WalkMe Browser Extension, contact your local IT.
- If you contact IT Service Desk (Support Ticket) and not your local IT, there will be a routing delay.
WalkMe within a System
If you are having issues with WalkMe content, find the system you are using WalkMe on and submit a help request!
| UC San Diego System | Contact for Help |
|---|---|
| Ecotime | Support Ticket |
| JSOE CMS | Cham Yang |
| Kuali Build | Support Ticket |
| Kuali Research | Support Ticket |
| Kuali COI | Support Ticket |
| Kuali IRB | Support Ticket |
| Oracle Financial Cloud (OFC) | Support Ticket |
| Oracle Budget | Support Ticket |
| OnBase | Support Ticket |
| Payment Compass | Support Ticket |
| SAP Concur | Support Ticket |
| ServiceNow | Support Ticket |
| UC Outside Activity Tracking (OATS) | Health Sciences Help Contact General Campus/SIO Help Contact |
| UCPath | Support Ticket |