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Setting Up Outlook 2016 for Exchange

Follow these steps to set up Outlook 2016 to access your UCSD Exchange account.

Before you start, ensure that:

  • Outlook 2016 is installed but not yet configured for use with Exchange.
  • You have your Active Directory (AD) username and password. Your username is usually the first part of your UCSD email address (before the @ symbol). If you forgot your password, you can reset it.
  • You have an Exchange account in the UCSD Campus Exchange Organization.

Microsoft Exchange

If your e-mail account has been migrated, change the following in your e-mail client:

  • Username (full and official UCSD e-mail address): username@ucsd.edu
  • Incoming server: outlook.office365.com

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1. Start Outlook

  • Start Outlook.
  • When prompted, give the profile a name and click OK.

    name profile

2. Enter your account information

  • Enter your name, email address, and password, and click Next.

    name and email address

3. Complete setup

  • Complete setup by clicking Finish.

    setup finish

4. Security certificate

  • If you receive a prompt regarding a security certificate, click View Certificate.

    security certificate

5. Verify the security certificate

  • Verify that the security certificate is referring to mail.ucsd.edu and click Install Certificate.
    verify security certificate

6. Access Exchange from off campus

  • From off campus, the setup process works without VPN. UCSD VPN connection can be used if needed.

7. Re-enter AD username if prompted

  • If the window shown below appears, enter ad, a backslash, and your username in the User name field.
  • Enter your AD password in the Password field.
  • Click OK.

    login window

8. View the headers of a message

  • To view the headers, select a specific message in the main Outlook window. Every e-mail message contains header lines of technical and/or delivery information. These headers usually remain hidden unless you instruct Outlook to display them. The headers are useful when setting up spam filters or configuring more complex settings.
  • Double-click the message
  • Click File, Info, Properties.

    path to message headers

9. Review the headers

  • In the Properties window, review the internet headers field at the bottom.
  • Highlight the information to save it, and right-click to open the Edit menu.
  • Select Copy and paste the contents of your clipboard in a new window.
  • Click Close.

    actual message headers

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