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Setting Up Outlook 2011 for Macintosh Using IMAP

Follow these steps to set up Outlook 2011 to access your UCSD e-mail account using Internet Message Access Protocol (IMAP).

Before you start, you need your:

  • Active Directory (AD) username and password (If you forgot your password, reset it.)
  • Department's incoming mail server if you're not on the central campus mail server (mail.ucsd.edu)

Microsoft Exchange

If your e-mail account has been migrated, change the following in your e-mail client:

  • Username (full and official UCSD e-mail address): username@ucsd.edu
  • Incoming server: outlook.office365.com

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1. Open the Tools menu.

  • Open the Go menu at the top of your screen and click Applications.
  • Double-click on the Office 2011 folder then double-click the Outlook icon.
  • Click Tools and then Accounts.


2. Create a new account.

  • Click on the E-mail Account icon.


3. Enter your information.

  • Enter your UCSD e-mail address in the E-mail address field.
  • Enter your UCSD e-mail password in the Password field.
  • Enter your e-mail username in the User name field.
  • Select IMAP for Type.
  • Enter mail.ucsd.edu in the Incoming mail server field.
  • Check Use SSL to connect (recommended).
  • Enter smtp.ucsd.edu in the Outgoing server field.
  • Check Override default port and enter 465 in the second field of Outgoing server.
  • Check Use SSL to connect (recommended).
  • Click on Add Account.


4. Outgoing server authentication.

  • In the Accounts window, click on More Options under Outgoing server.
  • Select User Name and Password for Authentication.
  • Enter your Active Directory username and password.
  • Click OK.


5. Enable download of full message bodies.

  • Click on Advanced in the Accounts window.
  • Select Always download complete message bodies under the Server Tab.  Note: If you would like for complete bodies to be downloaded in all subscribed folders, un-check In Inbox only.
  • Click OK and close the window to finish the setup.


6. View e-mail message headers.

  • Every e-mail message contains a header. The headers are useful when troubleshooting e-mail problems or setting up spam filters.
  • Select a message from your Inbox
  • Right-click (Control-click) it.
  • Click on View Source
  • The header are the first part of the information found on this page
Task screenshot

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