UC San Diego SearchMenu

Setting Up Outlook 2011/ 2016 for Macintosh Using Exchange

Follow these steps to set up Outlook 2011/ 2016 to access your UCSD Exchange account.

Before you start, ensure that:

  • Outlook 2011/ 2016 is installed but not yet configured for use with Exchange.
  • You have your Active Directory (AD) username and password. Your username is usually the first part of your UCSD email address (before the @ symbol). If you have forgotten your password, you can reset it.
  • You have an Exchange account in the UCSD Campus Exchange Organization.
  • Users who have updated to El Capitan will need to run updates for the OS and Microsoft's Outlook (until none are available) prior to setup.

Microsoft Exchange

If your e-mail account has been migrated, change the following in your e-mail client:

  • Username (full and official UCSD e-mail address): username@ucsd.edu
  • Incoming server: outlook.office365.com

Expand all

1. Add a new account.

  • Open the Go menu at the top of your screen and click Applications.
  • Double-click the Office 2011 folder then double-click the Outlook icon. Or double-click the Microsoft Outlook icon for the 2016 version.
  • Click Tools and then Accounts and click Add Account in 2016 after you decided if you want to login to your OneDrive account.


2. Continue setup.

  • Click on the Exchange Account icon or click on the '+' in the lower left hand corner and select Exchange.


3. Enter Exchange account information.

  • Enter your full official UCSD email address.
    • Username@ad.ucsd.edu maybe required for some
  • Select User Name and Password for Method.
  • Enter your UCSD email username and password.
  • Select Configure automatically.
  • Click Add Account to complete setup.


4. View email message headers.

  • Every email message contains a header. The headers are useful when troubleshooting email problems or setting up spam filters.
  • Select a message from your Inbox
  • Right-click (Control-click) it.
  • Click on View Source
  • The header are the first part of the information found on this page

Expand all