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Setting Up Outlook 2010 for Exchange

Follow these steps to set up Outlook 2010 to access your UCSD Exchange account.

Before you start, ensure that:

  • Outlook 2010 is installed but not yet configured for use with Exchange.
  • You have your Active Directory (AD) username and password. Your username is usually the first part of your UCSD email address (before the @ symbol). If you forgot your password, you can reset it.
  • You have an Exchange account in the UCSD Campus Exchange Organization.

Microsoft Exchange

If your e-mail account has been migrated, change the following in your e-mail client:

  • Username (full and official UCSD e-mail address): username@ucsd.edu
  • Incoming server: outlook.office365.com

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1. Open Mail Setup.

  • Close Outlook 2010 if it's open. Double-click the Mail icon in the Control Panel to open the Mail Setup window.
  • Click Email Accounts.

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2. Add a new account.

  • Click New. on the Email tab.

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3. Manually configure server settings.

  • Select Manually configure server settings or additional server types.
  • Click Next.

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4. Choose email service.

  • Select Microsoft Exchange.
  • Click Next.

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5. Enter information in the Settings window

  • Enter findmailbox.ucsd.edu in the Microsoft Exchange server field.
  • Enter your AD username in the User Name field.
  • Click Check Name to make sure these fields are correct.
    • If a warning message appears, ask your system administrator or the ITS Service Desk for your department's Exchange server name.
  • If you access your email from off campus, go to steps 6-7. If not, continue.
  • Click Next, then click Finish.
  • Go to step 8.

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6. Access Exchange from off campus.

  • The first time you set up this access, you need to connect to the UCSD VPN.
    • Note: After the initial setup, Outlook 2010 connects securely to your UCSD Exchange account without the VPN.
  • Click More Settings.
  • Click the Connection tab.
  • Select Connect to Microsoft Exchange using HTTP under Outlook Anywhere.
  • Click Exchange Proxy Settings.

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7. Set up Exchange Proxy Settings.

  • Enter mail.ucsd.edu in the Connection settings field.
  • Select On fast networks, connect using HTTP first, then connect using TCP/IP.
  • Select On slow networks, connect using HTTP first, then connect using TCP/IP.
  • Select Basic Authentication from the pull-down menu under Proxy authentication settings.
  • Click OK.
  • Click Next, then click Finish.

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8. Re-enter AD username if prompted.

  • If the window shown below appears, enter ad, a backslash, and your username in the User name field.
  • Enter your AD password in the Password field.
  • Click OK.

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9. View the headers of a message.

  • To view the headers, select a specific message in the main Outlook window. Every email message contains header lines of technical and/or delivery information. These headers usually remain hidden unless you instruct Outlook to display them. The headers are useful when setting up spam filters or configuring more complex settings.
  • Double-click the message
  • Click File, Info, Properties.

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10. Review the headers.

  • In the Properties window, review the internet headers field at the bottom.
  • Highlight the information to save it, and right-click to open the Edit menu.
  • Select Copy and paste the contents of your clipboard in a new window.
  • Click Close.

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