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Setting Up Email for Exchange for BlackBerry 10 devices

Follow these steps to set up your BlackBerry 10 device to access your UCSD Exchange email account.

Before you begin, you need:

  • An Active Directory (AD) username and password. Your username is usually the first part of your UCSD email address before the @ symbol. If you forgot your password, reset it.
  • An Exchange account in the UCSD Campus Exchange Organization.
  • The name of the Exchange server that hosts your Exchange mailbox.
  • A BlackBerry 10 series phone.

Microsoft Exchange

If your e-mail account has been migrated, change the following in your e-mail client:

  • Username (full and official UCSD e-mail address): username@ucsd.edu
  • Incoming server: outlook.office365.com

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1. Access email options

  • Select Settings from the main menu.

2. Select the accounts option

  • Select Accounts from the system settings menu.

3. Add account

  • Select Advanced at the bottom of the add account screen.

4. Advanced setup

  • On the Advanced Setup screen, select Microsoft Exchange ActiveSync.

5. Enter account information

  • Enter ad or ad.ucsd.edu for the Domain field.
  • Enter your Active Directory username in the Username field.
  • Enter your UCSD email in the email address field.
  • Enter your AD password in the Password field (continuation on 2nd image).
  • Enter mail.ucsd.edu in the Server address field if you use the central Exchange server. Contact your system administrator if your department uses a different server.
  • Port listed should be 443.
  • Turn on Use secure connection (SSL).
  • Turn on Push for always on capability.
  • Set sync timeframe to 7 days.

6. Complete your setup

  • Turn on sync for email, contacts, calendar, tasks and memos. It may take a few minutes to fully sync all your messages to your inbox.
  • Click Done to complete the setup.

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