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Disabling (But Not Deleting) Captions

Sometimes you don't want captions to be an option to viewers, but you don't want to delete them. Here's how to disable captions without deleting them.

If you've edited your captions, you probably don't want your viewers to have the option to select unedited captions. Luckily, hiding your captions from media viewers involves fairly few clicks, although admittedly the combination of Kaltura's iconography and tooltips (that appears when you hover your mouse over the icon) make it a tad confusing.

  1. Within Canvas, click "My Media" in the left navigation.
  2. Locate the video in question and click the pencil icon on its row.
  3. Click the "Captions" tab underneath the video player.
  4. Here you'll want to make sure the correct captions are identified to display as selectable options to viewers in the player. You're looking for a small icon that looks like a screen with a play button in it. If it has a slash through it, that means that that caption file will NOT be visible to viewers. If the icon is the wrong one for the selected caption file, just click it to change it.

An annotated screenshot of a list of captions, with the "hide/show" column circled.

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