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Messenger Service

Read about messenger service rates and service areas offered by UCSD Mail Services.

Notice

Effective March 11, the Payroll Office is moving to the Governor Park Exec. Center at 6165 Greenwich Drive, Suite 300. Messenger will still fulfill requests to/ from the temporary Payroll office, but it will be considered an Off Campus location. Thus, requests to/ from the Payroll office must be placed by 10:00 a.m. for same day delivery. Requests made after the cutoff time will be scheduled for the next business day. Requests to/ from the Payroll office will be charged the Off Campus rate.

Notice

Effective July 1, 2019, Messenger Service will implement a new, more equitable pricing structure that is based on radial distance rather than the type of stop (campus, medical center, or off-campus). The new rate structure will allow us to serve more areas while still providing excellent service. This change will allow us to complete necessary updates to our existing technology to include better tracking, and the ability to capture digital signatures. Please see the below table for the new Messenger rates.

Cost

Messenger service costs vary depending on the delivery or pickup location and are recharged to your department's index:

Location Service area Rates
Campus Includes UCSD campus, Torrey Pines Center North and South, Scripps Institution of Oceanography, Veterans' (VA) Hospital $13.00
Off-Campus: 1-10 Miles Includes Governor Park Offices $23.00
Off-Campus: 11-20 Miles Includes Hillcrest Medical Center, Rady Children's Hosptial, and Mission Valley Offices $30.00
Off-Campus: 20+ Miles Includes all other locations $51.00

There is an additional charge if:

  • The messenger is delayed at the pickup or delivery location
  • The pickup and delivery consists of 4 or more boxes

Pickup and delivery hours

  • On-campus pickups and deliveries are made weekdays throughout the day up until 3:30 p.m. Requests made after 2:00 p.m. may not be completed until the following business day
  • Off-campus pickups and deliveries are made once every weekday, and must be scheduled by 10 a.m. for same-day delivery. Requests received after 10 a.m. will be scheduled for the following work day
  • There is a 70 pound weight limit for a single item
  • Messenger service does not transport cash

Request service

Send email to Messenger Service and provide the following information:

  • Pickup location
  • Name and extension of contact person
  • Location of delivery
  • Index to be recharged
  • Description of item

Note: Requests can be made up to a week in advance