Paymode-X
Paymode-X: UC San Diego's retired ACH/ direct deposit payment option
Paymode-X is an electronic payment network designed to provide our suppliers with security, efficiency and opportunities for cost savings. Payment is issued in the form of direct deposit/ ACH and automatically deposited in the supplier’s bank account. This payment option is subject to additional benefits and fees imposed by Paymode-X.
The Disbursements - Payment Services team is no longer enrolling suppliers in Paymode-X.
Suppliers enrolled in Paymode-X
The Disbursements - Payment Services team is no longer enrolling suppliers in Paymode-X.
For more information on the Paymode-X network please visit their website https://www.paymode-x.com or contact Payment Services on the UC San Diego Services & Support portal.
How existing suppliers can update their bank account details
Suppliers already enrolled in Paymode-X have the ability to update their bank account information by logging into their Paymode-X portal. For instructions on how to make these changes, suppliers may use these step by step instructions (PDF).
How to cancel or stop a payment
To request to cancel a payment, follow these instructions:
Submit a request via the Services & Support portal.
- Include the payee name, payment number and amount.
- Due to the urgency of the request, include the Payment Services team on your request:
- Nancy Smiley, paymentservices@ucsd.edu
How to retrieve payment details
Payment Compass is a self-service tool available to both internal and external clients designed to provide invoice and payment details.
- Look up Invoice and Payment Details in Payment Compass
Paymode-X customer service and welcome packet
If suppliers have questions about enrollment in Paymode-X or other questions regarding their account, including how to de-enroll from this payment option, they should contact Paymode-X's customer support services.
- Vendor Enrollment, enrollment@paymode-x.com, 1-800-331-0974
- Member Services, memberservices@paymode-x.com, 1-877-443-6944
If suppliers need additional information on Paymode-X, they may review the Welcome Packet (PDF). *Please note, UC San Diego is no longer enrolling suppliers in Paymode-X.
For questions specific to payment details or other disbursements related questions, please contact us at UC San Diego Services & Support portal.