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System Status: 

Oracle Procurement & Concur System Status

View status updates on known issues and enhancements related to Oracle Procurement & Accounts Payable and Concur Travel & Expense.

Oracle Procurement & Accounts Payable

Date Issue or Enhancement Status ETA*
7/10/2020 PO Sales Tax in Oracle: There are inconsistencies with the tax calculations on requisitions and purchase orders. You may notice that your encumbrance reflects an incorrect sales tax amount. This should be automatically lifted once the invoice has been processed and the PO is closed. IPPS is currently working on a solution.
7/13/2020 Approver Error Message: Approvers are occasionally receiving an error message when trying to edit Oracle requisitions pending their approval. If you are an Approver seeing an error message, click 'Ok' to move past it, at which point you should be able to edit the requisition. IPPS is currently working on a solution.
7/13/2020 Worklist items are not being removed after a requisition is approved.  IPPS is currently working on a solution.
7/20/2020 The ability to initiate a change order is currently not available. There is normally an 'Edit Order' option on requisitions that have bee approved and have PO numbers assigned.  IPPS is currently working on a solution.

 

*If an issue or enhancement has been marked as resolved, but you have questions about it, please submit a Services and Support case.

Concur Travel & Expense

Date Issue or Enhancement Status ETA*
7/13/2020 There is a problem with the external Chart of Accounts (COA) and POET validation. Concur Requests and Expense Reports are getting stuck in the Pending External Validation status.  IPPS is currently working on a solution.  
7/17/2020 A possible issue with changes being requested to Concur roles (adding/removing) has been identified. IPPS is working with ITS to identify a solution.  IPPS is currently working on a solution.  
7/20/2020

Changes to Financial Unit Approver roles aren't being updated in Concur due to a reporting issue between Oracle and Concur.

IPPS is currently working on a solution.

 

*If an issue or enhancement has been marked as resolved, but you have questions about it, please submit a Services and Support case.