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Consultation/ Problem Resolution/ Complaint Investigation

Learn how Equal Opportunity Services (EOS) can assist those seeking impartial advice or assistance strengthening management best practices and in resolving workplace issues, conflicts or complaints that may involve discrimination or diversity issues.


You are encouraged to contact EOS if:

  • you feel you have been subjected to discrimination or harassment by your supervisor, co-worker(s), or anyone in the workplace, based on any of the protected classes*
  • you are a manager or supervisor and you have been called upon to address issues of perceived discrimination and/or harassment
  • you, as an individual, have been accused of discrimination or harassment by one or more of your employees, clients, students or by other individuals conducting business with the university

The Process

During this process, EOS investigates and resolves complaints of discrimination filed by staff employees or by applicants seeking employment.  EOS is also a resource for managers and supervisors for issues involving employment discrimination and harassment.  Findings are reported to all involved parties. 

EOS maintains an impartial, balanced and independent position in its approach.  We will listen to your concerns, clarify and explain university nondiscrimination policies and procedures and how they apply to you, refer you to other UCSD offices for additional support or mediation as appropriate, advise you of your rights and recourse under the law and university policy, and assist you in finding options to resolve your concerns. To request a consultation, please complete an intake form (PDF) and submit it to EOS at mail code 0923.

We are committed to providing a supportive and comfortable environment in which to discuss your concerns regarding individual treatment in the workplace, equal employment opportunity and diversity.  Every effort will be made to ensure fair and equal treatment during the complaint investigation process.

If you feel that you have been retaliated against for filing a complaint, we will investigate retaliation claims and report the findings to appropriate university personnel for review and action. Workplace harassment retaliation is defined as any adverse employment action (e.g., termination, refusal to hire, denial of promotion) taken by an employer against an employee or former employee because they exercised their rights under anti-discrimination laws, spoke out against discrimination, or assisted someone in exercising their rights.  Workplace retaliation is covered in UCSD's nondiscrimination policy.


During the complaint resolution process and in accordance with existing policies and laws, EOS makes every reasonable effort to protect the privacy of all parties involved in the investigation.  While we cannot make an absolute guarantee that all information that is gathered during an investigation will remain confidential, we will keep the information confidential to the extent required by the law.


We do not make decisions on any disciplinary actions to be taken with regard to any individual or issue.  Any actions taken as a result of our investigations are decided by department management or other appropriate university officials.

*It is the policy of the University not to engage in discrimination against or harassment of any person employed or seeking employment with the University of California on the basis of race, color, national origin, religion, sex, gender identity, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information (including family medical history), ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services.