Faculty and Staff

Connexxus: Changing or Canceling a Booking

Last updated September 23, 2009 5:08:49 PM PDT
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Find out how to change or cancel travel booked through a Connexxus agency (BCD or Orbitz).

Before changing or canceling a booking, review the following information:

  • You can cancel most airfare within 24 hours of the booking, and only the original booking fee applies.
  • If you exchange a ticket after 24 hours, a new booking fee will apply to the new ticket.
  • If you cancel your ticket after 24 hours, the original booking fee applies. The ticket becomes an unused ticket, and you can apply the credit to future travel.

To change or cancel a booking, select the Connexxus agency with which you booked travel:

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1. BCD (Balboa Travel)

To change or cancel a booking, call a BCD agent for assistance.

2. Orbitz

  • Go to Connexxus.
  • Under Orbitz, select Book Online. The Orbitz application opens a new window.
  • Click the My Trips tab, and find the trip you want to change or cancel.

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  • Click Change/ cancel ticket, and the system guides you through the process.

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For more information, contact UCSD Travel or an individual Travel Team member.

Notice: UCSD travel policy, as published in Blink, is decisive. It has been adapted to UCSD's organization, delegation of authority, terminology, chart of accounts, and processing applications. The source for UCSD travel policy is UC Travel Policy and Regulations.