Link Family FAQ

You can access Link Family pages via the following Web addresses:

Site	Address
AccessLinkTNG	altng.ucsd.edu
Blink	blink.ucsd.edu
DataLink	datalink.ucsd.edu
EmployeeLink	employeelink.ucsd.edu employee.ucsd.edu
FinancialLink	financiallink.ucsd.edu financial.ucsd.edu finlink.ucsd.edu
TritonLink	tritonlink.ucsd.edu tritonlink.ucsd.edu
TravelLink	travellink.ucsd.edu travel.ucsd.edu

For best performance, we recommend:

• Netscape Navigator version 4.77 to 4.79
• Netscape Navigator version 6.2 or 7
• Internet Explorer 5.5 with SR2 patch installed or later
• Internet Explorer 6.0 or later

The minimum requirements should be:

• Netscape Navigator version 4.77 to 4.79
• Internet Explorer 5.0 with SR2 patch installed or later

First, you need to register with Single Sign-On if you don't already have an account. Then read How to Get Access to UCSD Business Systems for information on how to get authorization to use Link Family tools.

Some problems and solutions, listed in order of likelihood:
The password entry is case sensitive. Make sure your Caps Lock is not on. Also check the Num Lock if you are entering numbers with the keypad.
Depending on your access rights, your password and User ID may not allow you to use a particular Link product.
The screen scrape utility that's used to authenticate against mainframe facilities is down or non-operational.
You can reset your password by using the Single Sign-On Password Reset feature.

Make sure cookies are turned on in your browser:

For Internet Explorer (IE)
1	Go to "Tools" in the Menu at the top of the browser
2	Highlight "Internet Options"
3	Click on the "Security" tab
4	Click on the "Internet" icon
5	Move the slider to "Medium"
6	If there is no slider, click on the "Default Level" button
For Netscape
1	Go to "Edit" in the Menu at the top of the browser
2	Highlight "Preferences"
3	Click on the "Advanced" catagory
4	Click on the "Accept All Cookies" radio button

Some websites store information in a small text file, called a "cookie," on your hard disk. A cookie contains information about you and your preferences. It can be a record of which pages within a site you visited, to help the site customize the view for you the next time you visit. Only the information that you provide can be stored in a cookie. Allowing a website to create a cookie does not give it access to the rest of your computer.

Some reports from Link Family services are designed to be printed in landscape format. Others require left and right margins to be set at '0'. Please check your browser page setup and print properties before you print.

When downloading data from a report, you may see an "Unknown File Type" box. Click on the "Pick App" button and identify the program you want to use. Once you have selected an application the box should not appear when you download again.

See more detailed directions for downloading on PCs and MACs.

Yes, it does.

1	Click on the Chart of Account button in the left column.
2	Go to the Account Index List.
3	Enter your search values and press "Submit Form". You can enter a partial index code (at least the first three characters).

Look for your department on the Campus DSA List. If you don't find the name of your department and DSA there, contact Ron Campnell or the help desk.

We provide necessary information to the campus to manage funds effectively. All Link family sessions are logged. You may use them to approach someone with your concerns.