Technology Services: Status and Schedules

Check the information below for status, hours of operation, and service response times for technical services at UCSD.

Status links

• Campus network and systems status
• Business systems hours and scheduled downtime
  

Contact information and hours

• E-mail: acthelp@ucsd.edu
• Telephone: (858) 534-1853, 7 a.m. – 7 p.m., weekdays
• Fax: (858) 534-1746
• Walk-in service: ACMS/ ACT Help Desk, AP&M 1313, first floor, west end (map), 8 a.m. – 4:30 p.m., weekdays
• Report service outages after business hours: (858) 534-1853.

• E-mail: acs-help@ucsd.edu
• Telephone: (858) 534-3227, 7 a.m. – 7 p.m. weekdays, 4–7 p.m. weekends
• Walk-in services: ACMS/ ACT Help Desk, AP&M 1313, first floor, west end (map), 8 a.m. – 4:30 p.m., weekdays
• Mail Code: 0110

• Hours: 7:30 a.m. – 5 p.m. weekdays; closed weekends and university holidays

Service response times for ACT online forms

• ACT business systems access request: Within 72 hours
• Adcom customer request: Within 48 hours
• ACT Customer Service Request (CSR): Within 48 hours
• Phone directory update: Changes to the online phone, location, and e-mail directory are made daily. 
• Register for an IP address and host name: 1-2 business days

Technology

Customer Service Requests

• Completing a CSR Form
• Technology Services: Status & Schedules
• Business Systems Hours & Downtime