Disbursements Payment Assistance & Resolution Team (PART)

Last updated September 10, 2009 9:59:17 AM PDT

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What we do

The Disbursements Payment & Resolution Team (PART) is the liaison between campus departments and vendors. Team members provide assistance and resolution to payment issues and requests for information for UCSD Purchase Order (PO) invoices. This team is also responsible for converting campus purchase order-related paper invoices and credit memos into electronic images for permanent retention and retrieval.

Available training

Team members

Payment Resolution Specialists

Provides assistance to campus departments and vendors for all campus purchase order payment-related issues, including:

Credit holds
Credit memos
Invoice problems
Past due invoices
Payment adjustments
Payment resolution
Sales and use tax

Each specialist is assigned to specific vendors, determined by the vendor name:

Gloria Tuey-Woo (50%), (858) 534-2306
Tuesday 6 a.m. – 1 p.m.
Wednesday 6 a.m. – 1:30 p.m.
Thursday 6 a.m. – 1 p.m.

Vendors: A

Michelle Connolly (858) 534-2539
Monday–Thursday, 5:30 a.m. – 4 p.m.
During weeks that contain a holiday:
Monday–Thursday, 5:30 a.m. – 3 p.m., Friday 5:30 a.m. – 9:30 a.m.

Vendors: B, C, R & Q

Kristin Atlantic, (858) 534-0782
8 a.m. – 4:30 p.m.

Vendors: D – I
(except Federal Express Invoices – contact processor for Express and Priority Mail Billings)

Terri Hawley, (858) 534-8534
Monday–Thursday, 6:30 a.m. – 5 p.m.
During weeks that contain a holiday:
Monday–Thursday, 7 a.m. – 3:30 p.m.

Vendors: J – P

Alex Gutierrez, (858) 534-4082
6:30 a.m. – 3:00 p.m.

Vendors: S – Z

Document Imaging Specialists

PO-related document conversion from paper to electronic images
Invoice copy requests (only invoices paid on PO)

Simona Dotson, (858) 534-0984
7 a.m. – 3:30 p.m.

Soledad Payumo, (858) 534-2605
7 a.m. – 3:30 p.m.

About us