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Rapid Process Resdesign Project II (2008)

The Rapid Process Redesign II group identified potential ways to cut costs and workloads while improving efficiency of campus business processes in anticipation of the projected campus budget reductions.


Representatives from selected academic and central service departments met in February 2008 to identify core administrative processes as candidates for streamlining and cost savings. More than 70 ideas were generated, and 12 moved forward with Tiger Teams. See a list of all ideas (Word doc), and the team charges (Word doc) for the top identified business process improvements.


To maximize ACT resources for the Tiger Teams and to maintain resources for current campus initiatives, RPR II identified 2 rounds of Tiger Teams. Round 1, which started immediately, includes:
  • Roles implementation
  • Payroll expense transfers (PETs)
  • COEUS conversion upgrade
  • Travel enhancements
  • Online timekeeping
  • Entertainment/ event planning
  • Quick wins (ideas that do not require ACT resources)

The second round of Tiger Teams, which will begin when ACT resources are available, include:

  • Service credit calculations
  • MyFunds module enhancements
  • Delegation of authority/ signature authorizations
  • Calendaring (UC wide)


In May 2008, charge components for each of the Round 1 ideas were developed, Tiger Team members and leaders were identified, and criteria for evaluation were outlined. Each of the Tiger Teams has assessed the feasibility of their charge, identified required resources, determined an approximate timeline for completion of charge components, and identified issues or barriers to success.

Meetings have been ongoing, and all related minutes and information are posted on the Tiger Team SharePoint site.

In November 2008, All Tiger Teams shared their accomplishments with the Vice Chancellor of External & Business Affairs.


Five of the current Tiger Teams (Travel, Entertainment, Roles Implementation, Online Timesheets-Phase I, and Quick Wins) have completed their charge and are issuing final reports to the RPR II. The remaining two teams (COEUS and ENPETS) continue to address their charge and anticipate completion in early 2010.