A Message From the AVC

Administrative Computing and Telecommunications (ACT) supports UC San Diego’s mission by providing best-in-class IT services to the university community. We improve and refine our services by partnering with the campus community, and we made significant achievements last year. These featured achievements are described in this report.

In our fall newsletter, I presented four technology trends that will affect the way we deliver services: 1) software-defined networks (SDN), 2) software-defined storage, 3) hybrid cloud computing and 4) the Internet of “everything.”

While trends change, customer satisfaction remains our highest priority. I am proud to report that in the annual customer satisfaction survey ACT again received top marks.

Thank you for reading our annual report.

Min Yao

Assistant Vice Chancellor, ACT