Tips for interacting with a student of concern
Follow these small steps to make a big difference when interacting with a student of concern.
Listen Sensitively and Carefully
Use a non-conformational approach and a calm voice while meeting individually with the student.
Don’t be afraid to ask student directly if they are under the influence of substances, feeling confused or having thoughts of harming themselves and /or others.
Connect to resources
Offer alternatives and assist students in connecting to the best resource.
Direct the student in the physical location of the identified resource. Follow up with the student and involved parties.
Consultation and documentation
Document your interactions with the student of concern. Consult with your supervisor/ department chair after any incident.
UC San Diego resources for students
Counseling and Psychological Services (CAPS)
CAPS provides free, confidential, psychological counseling and crisis services for registered UCSD students. CAPS also provides a variety of groups, workshops, and drop-in forums.
CARE at the Sexual Assault Resource Center (SARC)
CARE provides violence prevention education for the entire UCSD campus and offers free and confidential services for students, staff and faculty impacted by sexual assault, relationship violence and stalking.
Student Health Services (SHS)
Student Health Services provides quality primary medical care, including urgent care and support services such as laboratory, pharmacy, and x-ray. We have primary care physicians who are board certified in Family Medicine or Internal Medicine. Some of our physicians also have additional training and expertise in Gynecology, Sports Medicine, Rheumatology, Urgent Care, and Mental/Behavioral Health.
Office for the Prevention of Harassment & Discrimination (OPHD)
OPHD works to resolve complaints of discrimination and harassment through informal resolution or formal investigation. Explains and clarifies University policies and procedures regarding discrimination, harassment and retaliation. Collaborates with other UC San Diego offices in resolving complaints. Offers a variety of training programs and workshops in the prevention of sexual violence, sexual harassment and all forms of discrimination for students, faculty and staff.
Resources for staff
Sign up for the Supporting Students of Concern class through UC Learning (login required)
Additonal staff resources
The goal of the Team is to mitigate behavioral threats to the UCSD community through an integrative process of communication, education, prevention, problem identification, assessment, and recommendation of action.
Faculty and Staff Assistance Program (FSAP)
FSAP is a free and confidential service designed to help all university employees resolve concerns that may be affecting personal well-being and/or job performance. This includes support for campus leaders such as faculty and staff acting as contacts and first responders in our community.