Administrative Responsibilities: Informal Conflict Resolution
Last updated
August 9, 2009 11:10:31 PM PDT
Read about administrative officials' responsibilities in the area of informal conflict resolution.
Informal conflict resolution: UCSD is committed to a conflict resolution process that is safe, fair, efficient, neutral, and free from reprisal.
Principles:
- Conflicts, if managed effectively and expeditiously, may produce benefits and positive results.
- Early recognition of conflict is critical.
- Compromise and collaboration are promoted. /li>
- Creative solutions to problems are encouraged.
- Open communication is facilitated.
- Outcomes should be mutually beneficial.
Responsibilities:
- Encourage employees to seek solutions within the department. It is both the right and the responsibility of individuals involved in a conflict situation to attempt to resolve conflict on an informal basis.
- Focus on the real issues and concentrate on a win-win resolution.
- Other options: If the employee feels uncomfortable about raising the issue within the department, he/ she may seek assistance from Academic Affairs, Employee Relations, Ombuds Office, and/ or other applicable employee support services.
For information about conflict resolution, contact
Employee Relations, (858) 534-4115. For information or comments on the Administrative Responsibilities Handbook, contact
Laura Osante, (858) 534-0660.