How to Respond to Indoor Floods

• Establishes an emergency contact list
• Sends the list to Facilities Management Service Desk, where it will be kept on file
• Distributes the list to all department staff
• Updates and re-sends the list regularly

• Calls the Facilities Management help desk, (858) 534-2930
• Notifies their department's emergency contact

If a flood occurs in a laboratory or raises safety concerns, call (858) 534-HELP (534-4357). Campus Police will dispatch an Environment, Health & Safety (EH&S) professional.

• Isolates the flood source and secures the affected area
• If necessary, turns off the water to the building
• Serves as liaison among key emergency responders

If the flood occurs in a lab or involves gray water (overflow from machines, pumps, aquariums, toilet bowls, etc.), EH&S must give clearance before maintenance staff can work in the area.

• Refers to the department’s emergency contact list to notify the department safety officer responsible for the flooded area
• Contacts a Facilities Management project manager to arrange for an outside contractor to perform flood remediation (if a project manager can't be reached, the help desk calls the flood service contractor)
• Contacts EH&S Risk Management, (858) 534-2454, within 48 hours and before damaged or destroyed equipment has been disposed of

• Files a flood claim with Risk Management.

• Works with the department's emergency contact to repair and return the flooded area to service
• Communicates with all parties involved to develop and implement a plan to restore the damaged area
• Coordinates maintenance and construction activities to ensure timely completion of work
• Provides regular status reports to the department emergency contact, who shares information with building occupants