Learn the basics about using the Express Card.
The Express Card is the preferred method for buying many types of goods and services under $4,999. This quick reference provides basic guidelines and helpful information about your card. Select a link below to learn more:
| Topic | Description | Need more information? |
|---|---|---|
| Cardholder responsibilities |
Cardholders given the authority to use the Express Card agree to comply with these procedures:
|
See cardholder responsibilities. |
| Types of purchases |
You can use your Express Card for most goods and services under $4,999, including but not limited to:
|
See common purchases and restrictions. |
| Purchasing inventorial equipment |
Inventorial equipment cannot be purchased with the Express Card. At UCSD, inventorial equipment refers to items that:
|
See equipment management basics. |
| Restricted purchases |
These goods and services cannot be charged to the Express Card:
|
See restricted items (includes alternative payment methods). |
| State and federal grants |
The Express Card cannot be used to purchase goods and services that are not allowable under the terms of your fund, including state and federal contracts and grants. | See your ECDA if you have questions about departmental funds. |
| Disputes | Cardholders are responsible for following up with a vendor regarding any erroneous charges, disputed items, or credits that should appear on their statements. All disputed transactions must be submitted within 60 days of the transaction date. |
See How to File a Dispute. |
| Returns | If you return an item to a vendor, the vendor should credit your Express Card. Forward all documentation regarding the credit to your ECDA. |
See How to Exchange or Return an Item. |
| Lost or stolen cards | Report your lost or stolen card immediately. | See How to Report a Lost or Stolen Card. |
| Making a purchase | You can use your Express Card to purchase low-dollar supplies in person or by phone, fax, or mail. You can also purchase items through a secure Web site. | See How to Make a Purchase with an Express Card. |
| Declined cards | A card may be declined if the vendor does not have the correct billing address. Be sure to provide this address: University of California, San Diego 9500 Gilman Drive, Mail Code _____* La Jolla, CA 92093-_____* *Insert your Mail Code Your card may also be declined if the:
If you need assistance with a declined card, contact U.S. Bank Customer Service at (800) 344-5696. |
See Reasons Your Express Card May Be Declined. |
| Shipping purchases | If your purchase is being shipped to Receiving, request that the vendor use this shipping address: University of California, San Diego Attn: Cardholder's full name, phone #, building, and room # 7835 Trade Street San Diego, CA 92121-2460 |
See How to Make a Purchase with an Express Card. |
| Contacts | If you need assistance, contact an appropriate staff member or the bank: Program Administrators: Tracey Bradley, (858) 246-0478 Michele Del Signore, (858) 534-2353 Zsuzsa Morgan, (858) 534-4620 Susan Maciel, (858) 534-6535 U.S. Bank Customer Service: (800) 344-5696. |