Express Card Administrators

• Express Card overview
• ECManager overview
• ECManager tool (authorization required)
• Express Card: About ECManager Redistribution Account Codes
• ECManager redistribution account codes (PDF)
• Express Card Newsletter (PDF)
• Express Card process (diagram)
• Administrator responsibilities
• Program roles
• Departmental readiness checklist
• Responsible buying practices
• Sales and use tax information
• Express Card Survey (PDF)

• Cardholder Agreement (PDF)
• Department Administrator Authorization (PDF)
• Dispute Form (Word file)

• Get started using the Express Card program
• Become an Express Card Department Administrator
• Acquire a copy of a credit slip
• Add an additional card to a cardholder
• Add a new card
• Assign administrative support role
• Assign transaction reviewer role
• Assign a transaction reviewer to a card
• Cancel a card
• Change card or cardholder information
• Change index and/or account codes
• Reassign a transaction reviewer
• Review transactions
• Split transactions equally between indexes and account codes
• Split transactions unequally between indexes and account codes
• Unassign a transaction reviewer from a card
• View card details
• View or edit role assignments

Training demos

• Roles Management
• Card Management
• Redistribution

• Cardholder query
• Transaction history query

• Susan Maciel, Express Card Coordinator, (858) 534-6535
• Zsuzsa Morgan, Card Management, (858) 534-4620
• Michele Del Signore, Express Card Program Manager, (858) 534-2353
• Express Card Program Team
• U.S. Bank customer service: (800) 344-5696
• U.S. Bank fraud department: (866) 540-9904