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Checks

Check

Learn about check payments at UC San Diego.

Checks are a form of payment issued to payees who do not accept any other form of payment. UC San Diego's - Payment Services team is responsible for issuing all non-payroll related payments on behalf of the University. 

If you need information regarding a paycheck issued from Payroll, see Earnings Statement Overview.

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Verify Check Payment Status

To verify check payment status, log in to Payment Compass (login required).

For all other questions, contact us by submitting a ticket through ASK (login required). If you do not have Single Sign-On access for ASK, please submit a request to us by email at disbursements@ucsd.edu

Request a Copy of a Cashed Check

To receive a copy of a cashed check, submit a request through ASK (login required). If you do not have Single Sign-On access for ASK, please contact us by email at disbursements@ucsd.edu.

Please provide the following information with your request:

  • Check payee complete name
  • Check number
  • Associated document, invoice or travel number if applicable.

The turnaround time to receive a copy of a cashed check is 3-5 business days.

Request a Cancel/ Stop Payment of a Check

If a check was lost, torn or issued in error, you may request a cancel/ stop of that payment.

Contact the right department for your check type:

  • To cancel/ stop a payment on paychecks, contact Payroll at (858) 534-3247
  • To cancel/ stop a payment on student checks, contact Student Business Services, (858) 822-0477
  • To cancel/ stop a payment on travel checks, submit a request through ASK (login required)
  • To cancel/ stop a payment for all other Disbursement checks, submit a request through ASK (login required)
    • If you do not have Single Sign-On access for ASK, please submit a request by emailing disbursements@ucsd.edu 
    • Fill out the cancel/ stop payment form
    • Include all requested information on the form
    • Indicate if the check should be reissued or not and why
    • If the address has changed, include the correct address on the form

The turnaround time to process a cancel/ stop payment request is 3-5 business days. In urgent situations, checks may be canceled and reissued within 24 hours.

Request an Unclaimed (Stale-Dated) Check to be Reissued

Checks become stale-dated after 180 days from the payment issue date. Stale dated checks become non-negotiable and can only be reissued with proper permission from the payee. Once a check becomes stale dated, outstanding funds are moved to an internal unclaimed account and payment is canceled. Department funds will not be credited back. This payment is still considered a liability for the University, therefore payment is still outstanding.  Payees can request the reissue of an uncashed stale dated check by contacting the correct payment team.

Contact the right department for your check type:

  • To request a payroll check to be reissued from Unclaimed, contact Payroll at (858) 534-3247
  • To request a student check to be reissued from Unclaimed, contact Student Business Services, (858) 822-0477
  • For all other requests contact Disbursements by submitting a request through ASK (login required). If you do not have Single Sign-On access for ASK, please submit a request to us by email at disbursements@ucsd.edu 

Report a Check Stolen and Cashed by Someone Else

If a payee states that their check is stolen and has been cashed by someone other than the payee, the payee will be required to fill out and submit an affidavit to Wells Fargo bank. Wells Fargo will conduct an investigation and provide Disbursements with a resolution.  

Contact the right department for your check type:

  • To report a stolen paychecks, contact Payroll at (858) 534-3247.
  • To report a student check stolen, contact Student Business Services, (858) 822-0477.
  • To report all other checks stolen issued by Disbursements, submit a request through ASK (login required). If you do not have Single Sign-On access for ASK, please send the form to us by email at disbursements@ucsd.edu.
    • Steps taken by Disbursements - Payment Services team: 
      • Payment Services confirms the check has been cashed, an affidavit form will be provided for the payee
      • The payee will fill out, sign and return the form to Wells Fargo
      • Wells Fargo will conduct an investigation to determine the status of the reported stolen check and confirm investigation results with Disbursements - Payment Services team.

The turnaround time for an investigation for a stolen check can take up to several weeks, this is at the discretion of Wells Fargo. A payment cannot be reissued until the bank determines the status of reported stolen check.

FAQ

  • How long does it take to receive a check?
    • Checks are usually mailed on the day they are issued and can take up to 5 business days to be delivered.
  • How can I find out if a check has been issued? 
    • Log into Payment Compass to view status of checks issued.
  • How can I find out if a check has been cashed?
    • Contact the Banking Services team to inquire about a check cashed.
  • How can I find out what address a check was mailed to?
    • Contact the Banking Services team to inquire about where a check was mailed to.
  • How long does a payee have to cash a check? 
    • Checks are valid for cashing for 180 days. After 180 days checks become stale dated and will be rejected by the bank. 

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