Steelcase Timetable and Lead Time

Find an explanation of the time it may take to receive your furniture from Steelcase after you have placed the order.

Note: Use Marketplace, UCSD's online buying site to order Steelcase from BKM or STORE if your department has access.

• If you're not sure that your department has access, check the list of departments and representatives (Excel) to find out.
• If your department is listed, you can go directly to Marketplace and start shopping. If you can't find the item you want, contact the UC Call Center, (877) 722-9090 for assistance.
• If your department doesn't have access to Marketplace, see Getting Set Up in Marketplace.

To view and order furniture products online, please visit these Web sites: Steelcase@STORE and BKM@UCSD

Background: Steelcase furniture is made to order. It normally takes a minimum of four weeks from the time you first contact Steelcase until you receive your order.

The timetables below assume that you have acquired a work order and purchase order at the appropriate times in the buying process.

• Individual items and projects for one to five workstations or offices generally require a minimum of 7 working days from the time you receive a work order number until you receive a quote. It usually takes 12 days to manufacture and ship your furniture to BKM. It takes another 2 to 3 days to schedule and perform your installation. This results in approximately a 4-week lead time.
• Projects in excess of 5 workstations or offices usually require an additional 2 to 3 weeks for the design process and 1 additional week for installation. This results in an 8-week lead time.
• Special items and designs can add up to 4 additional weeks to your project and should be considered carefully in your overall plans. Be sure to ask your designer if there are any unique or specially engineered items in your quote or design.
• Factors that greatly increase order timetables include:
  • Design time
  • Your department's review and approval process
  • Finishes selection and review time
  • Changes you request

As the requestor, you are normally in control of these factors. Your designer can assist you in determining your lead time.

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