Steelcase Contacts

If you order furniture from Steelcase, a UC-contracted furniture supplier, use the contact information on this page when you have questions or concerns.

 

Note: Use Marketplace, UCSD's online buying site to order Steelcase from BKM or STORE if your department has access.

  • If you're not sure that your department has access, check the list of departments and representatives (Excel) to find out.
  • If your department is listed, you can go directly to Marketplace and start shopping. If you can't find the item you want, contact the UC Call Center, (877) 722-9090 for assistance.
  • If your department doesn't have access to Marketplace, see Getting Set Up in Marketplace.

To view and order furniture products online, please visit these Web sites: Steelcase@STORE and BKM@UCSD.

Background

If you purchase tables, chairs, file cabinets, free-standing steel or laminate desks, bookcases, paneled office systems, task chairs, or side chairs, you must place your order with Steelcase, Inc. At UCSD, Steelcase works through a local supplier, BKM. The information below explains who to contact at different stages of the purchasing process:

  • Before you have a work order number: To begin a furniture project or obtain a quote, contact the Steelcase UC Services Center at (877) 722-9090. The center will assign a work order and alert a BKM representative to contact you within 24 hours.
  • When you have a work order number: If you have a work order number or a quote number and have questions about your order, delivery, installation, or billing, contact the BKM UC Response Desk, (858) 569-4791.
  • During the design and preparation phase: Contact BKM designers/sales directly:

For a step-by-step description of the purchasing process, please see How to Buy Furniture From Steelcase.

See Also


Furniture