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Buying Software in Marketplace

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Looking for some guidance on buying software for your department through Marketplace? There’s help!

Buying software for campus has changed. Instead of buying software via recharge through Academic Computing & Media Services (ACMS), who used to store licenses on hand, you will now buy most of your software directly from the UCOP Agreement supplier, Software House International (SHI), through Marketplace. Please be aware that because you will be placing your order directly with SHI, there could be a 2-3 day order processing time.

Before you get started, check with your department System Administrators (IT group) to see if your department has requirements around purchasing software. 

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Microsoft Select software

  1. Log into Marketplace.
  2. Locate the SHI [Software House International] icon from the homepage of Marketplace, click the icon and from the drop-down click 'Punchout'.
  3. shi-punchout

  4. You will be redirected to the SHI Punchout. SHI is the UCOP Agreement software supplier.
  5. Conduct a keyword search for the software you are looking for. All Microsoft software available in the SHI Punchout comes with three years of upgrades
  6. shi-punchout

  7. You have two options for how you purchase your software:
    1. Electronic software download (You will receive an email from SHI with a license key to download the software directly onto your computer. The electronic download is non-taxable.)
    2. CD of the software + Electronic software download (The CD does not come with a license key, which is why you must also purchase the electronic software download. Please note: the electronic download is non-taxable but the CD is taxable.)
  8. Once you've found the item you can add it to your Punchout shopping cart, checkout from the Punchout and you will be redirected to Marketplace to complete your purchase.
  9. Proceed through the standard Marketplace checkout process. Once your Requisition is approved, a Purchase Order will be generated and sent to SHI.
  10. SHI will send you an email confirming receipt of your order. It can take them up to 24 hours to process your order and they will then send you a separate email containing the license key and a link to download the software. If you also ordered a CD, SHI will send you the CD in the mail. 
*For licensing questions, such as issues for Server Client Access Licenses (CALs), contact the Microsoft Representative for higher education, Jeff Williams (jewilli@microsoft.com). If you would like to purchase software as a department under the Microsoft Consolidated Campus Agreement, please contact Kyle Barber (kbarber@ucsd.edu) at ACMS.

Adobe software

  1. Log into Marketplace.
  2. Locate the SHI [Software House International] icon from the homepage of Marketplace, click the icon and from the drop-down click 'Punchout'.
  3. shi-punchout

  4. You will be redirected to the SHI Punchout. SHI is the UCOP Agreement software supplier.
  5. Conduct a keyword search for the software you are looking for.
  6. shi-punchout

  7. You have two options for how you purchase your software:
    1. one-time purchase, with no upgrades included in the cost.
    2. two year annual renewal license under the Campus License Program (CLP) allows you to update your software with each new upgrade for two years. When you have reached your two years, you can renew your license agreement through Marketplace.
  8. Once you've found the item you can add it to your Punchout shopping cart, checkout from the Punchout and you will be redirected to Marketplace to complete your purchase.
  9. Proceed through the standard Marketplace checkout process. Once your Requisition is approved, a Purchase Order will be generated and sent to SHI.
  10. SHI will send you an email confirming receipt of your order and that they have sent it on to Adobe.  It can take Adobe up to two days to process your order.
  11. Adobe will then send you a welcome email. If you've never used their site before they will ask that you create a password. Once you have logged in to their site, you will see the license key and the ability to download the software from the Adobe site directly.

*If you are interested in purchasing Adobe Acrobat for your entire department through the ACMS TSL Program, please click here to complete an enrollment form. ACMS needs your enrollment commitment by March 1st of each year to participate, effective May 1st of each year. 

Anti-Virus software

  1. If you are looking to purchase anti-virus software, please note that UC San Diego has purchased a site license for Sophos software. For more information about downloading Sophos click here.  If you would like to purchase anti-virus software from Symantics or McAfee, please continue reading.
  2. Log into Marketplace.
  3. Locate the SHI [Software House International] icon from the homepage of Marketplace, click the icon and from the drop-down click 'Punchout'.
  4. shi-punchout

  5. You will be redirected to the SHI Punchout. SHI is the UCOP Agreement software supplier. Conduct a keyword search for the software you are looking for.
  6. shi-punchout

  7. Once you've found the item you can add it to your Punchout shopping cart, checkout from the Punchout and you will be redirected to Marketplace to complete your purchase.
  8. Proceed through the standard Marketplace checkout process. Once your Requisition is approved, a Purchase Order will be generated and sent to SHI.

*If you have any questions about anti-virus software, please contact the ACT Help Desk.

VM Ware

There are multiple ways to purchase VM Ware. If you are unsure of the correct direction, please contact Professional Buyer Bryan Hurley (bhurley@ucsd.edu x41940).

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If you would like to speak with SHI, they have a dedicated UC account team who can be reached at ucsystem@shi.com or 800-535-5210.

If you have any general questions about purchasing software, or would like more information about ACMS services, click here.  For more information on how to order software in Marketplace, please contact the Marketplace Help Desk (BFSupport).