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UC Learning Center Support

Read about the LMS Support transition to the ASK platform.

UC Learning Center LMS Support has moved to ASK

You now have two choices for requesting assistance with the UC Learning Center.

In addition to emailing lms-support@ucsd.edu, you can also request support through the ASK web portal. The Staff Education & Development LMS Support team will continue to service your UC Learning needs through both of these access points.

This change allows us to serve you better! Through the ASK portal, you can:

  • Quickly submit a request without guessing who to contact
  • Track the status of your request and receive regular and timely updates
  • Receive immediate help before you even submit your request
  • View your case history for all prior inquiries
  • Provide detailed feedback regarding each transaction

Through either access point, the LMS Support team can assist you with:

  • UC Learning Center login
  • Course registration activities
  • Online course launch and completion
  • Transcripts and certificates
  • Instructor support
  • Manager tools
  • Data requests
  • and more!

How to submit requests to the UC Learning Center support team

  1. Log in to ASK:
    • Go to https://ask.ucsd.edu/ directly, or
    • Link from any Blink page: Go to the Business Tools drop-down menu and choose ASK.
  2. Choose UC Learning Center as your category.
  3. Submit your question.
  4. After you submit your question, you will receive an email notification that a case has been created for you. You will also receive email notifications with follow up and resolution information.

All emails sent to lms-support@ucsd.edu are automatically to ASK.

Note: For UC San Diego Health employees, visit and log into the Health HR website to submit a UC Learning Center form.