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Express Order: Prudential Overall Supply and American Linen
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Summary: Use this step-by-step guide to place Express Orders for laundry and linen services with Prudential Overall Supply and American Linen (formerly Steiner Corporation). |
| What to do |
How to do it |
| 1 |
Establish an account with Prudential or American Linen (formerly Steiner Corporation). |
- Call Prudential, (760) 727-7163, or American Linen, (619) 234-7291, and provide the following:
- Department name
- Your name
- Your telephone number
- Delivery day and frequency
- Special instructions, such as customized names on garments
- Period of performance
- Delivery address
- Buyer code
- Index for standing order
- Ask for the Express Order account number. This number will be used for future inquiries.
Note: Once you establish the account, your order will remain in effect until the period of performance has been reached or until you cancel it.
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| 2 |
Make changes to your standing account, if necessary. |
- Call Prudential, (760) 727-7163, or American Linen (formerly Steiner Corporation), (619) 234-7291, to change any order criteria.
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| 3 |
Review the delivery slips. |
- When using laundry services, match the delivery slips with the actual delivery. If there are discrepancies or damaged items, contact Prudential or American Linen.
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| 4 |
Reconcile statements. |
- Access statements online.
- Match the statement with your packing slips.
- Contact Prudential or American Linen (formerly Steiner Corporation) directly to report any billing discrepancies.
Note: Express Order transactions may also be accessed from the operating ledger in FinancialLink by clicking on the statement number in the Doc. Ref. column.
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Questions? Contact Tracy Buchanan, (858) 534-6536; the Prudential Overall Supply representative, (760) 727-7163; or the American Linen (formerly Steiner Corporation)representative, (619) 234-7291. |
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